Job overview
Saffron House is looking for a professional, friendly and highly organised full time Receptionist / Administrative Assistant to join our team. The role is based in the main reception, where we look at patients over the age of 18.
This is a key front‑of‑house role, providing the first point of contact for patients, visitors, staff and external partners. If you enjoy helping people, thrive in a busy environment and take pride in delivering excellent service, we’d love to hear from you.
Saffron House is based in the centre of High Wycombe and is easily accessible by road, train or bus.
Main duties of the job
As the first point of contact at Saffron House, you will:
- Provide a warm, welcoming and professional reception service to all patients, parents/carers, visitors, NHS colleagues and external contractors.
- Act as the first point of contact for all enquiries, both in person and via telephone and email, ensuring queries are handled efficiently and signposted to the correct department.
- Operate the main switchboard, transferring calls, taking accurate messages and ensuring information is relayed promptly and appropriately.
- Maintain high standards of general office administration, ensuring departmental documents are accurate and up to date.
- Support with daily operational tasks, such as fire alarm testing and liaising with contractors.
- Manage room bookings and ensure smooth coordination of space within the building.
Detailed job description and main responsibilities
Please use the supporting statement on your application form to show your suitability for this role, ensuring you refer to the job description, person specification and guidance notes attached to this role.
The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these in your application.
We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Knowledge
Essential
- Experience of using Microsoft Office, particularly Word and Outlook
- Experience of communicating effectively at all levels with a variety of contacts
- Relevant administrative experience
- Awareness of health & safety within the building
- Ability to work effectively with intermittent interruptions/enquiries
Qualifications
Essential
- Qualification to NVQ Level 3 and/or previous experience in an administrative role
Personal Qualities
Essential
- Excellent interpersonal skills
- Excellent time management
- Flexible approach to providing cover for annual leave, sickness and emergency cover, sometimes at short notice
- Willingness to undertake training as required (e.g. Fire Marshal)
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Applying for this NHS job
This advert is for Receptionist with Oxford Health NHS Foundation Trust in Saffron House. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum. The contract type is Permanent. The application deadline is 20 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (13 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.