Job overview
Sexual Health Receptionist Band 3
(20 hours per week)
The post will close once we have received a sufficient number of applications
A vacancy has arisen for a 20 hour per week post (this will be over varied shift patterns including 1:7 weekends), in the Sexual Health & HIV team as a receptionist.
This is an exciting role which will be the first point of contact for Croydon Sexual Health Centre. You will work within a team of 7 and the role will be varied across different receptions, tasks and responsibilities.
Interview Date: TBC
Main duties of the job
The post holder will contribute to the smooth running of the Sexual Health (including Young Persons) & HIV service by acting as a focal point of communication between patients, doctors, nurses and other medical staff including providing comprehensive clerical support and excellent patient care. The post holder will ensure confidential and sensitive information is kept secure and that all work will be carried out in accordance with the Trusts policies and procedures.
Detailed job description and main responsibilities
***Please see the attached supporting document which contains more information about the role in the job description and person specification***
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
EXPERIENCE
Essential
- Experience working within a community clinic/GP setting or equivalent
- Reception/telephone experience
- Clerical work
Desirable
- Hospital reception
- Experience of dealing contraceptive and sexual health enquiries
KNOWLEDGE AND UNDERSTANDING
Essential
- Understanding of customer care
Desirable
- Inform system
EDUCATION AND QUALIFICATIONS
Essential
- GCSE A-C grade in English or equivalent
- NVQ level 3 or equivalent experience
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Applying for this NHS job
This advert is for Receptionist - Sexual Health & HIV Services with Croydon Health Services NHS Trust in Croydon Sexual Health Centre. It is listed as a Band 3 Administrative and IT role. The advertised salary is £30,630 - £32,346 pa Incl. HCAS (Outer). The contract type is 12 months (12 month fixed term contract). The application deadline is 07 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (24 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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