Job overview
We are seeking a friendly, organised, and proactive individual to join our outpatient team in a eceptionist role. This is a key front-facing position supporting the smooth running of daily clinics and ensuring a positive experience for patients and staff.
The postholder will be responsible for providing an efficient, welcoming reception and administrative service for the outpatient areas at East Surrey and Crawley hospitals.
The role includes reception duties relating to patient verification, recording the patient on the Trust’s Patient Administration System, booking patient appointments and dealing with external telephone enquiries from patients, GPs, and other associated hospitals and internal stakeholders.
Postholder will need to support the service Monday to Friday excluding weekends. Although based in East Surrey Hospital, the postholder may be required to work in Crawley Hospital to meet the needs of the service.
Main duties of the job
For further information, please see the attached job description and person specification for a full list of duties and responsibilities.
Detailed job description and main responsibilities
Please refer to the full job description or service specification for a complete list of responsibilities.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
General
Essential
- Evidence of a good standard of written English appropriate to the role
- A complete and accurate application
- Suitability for role evidenced in supporting statement
- Evidence of essential experience for role
- Meet the essential education/qualifications required for the role
- Hold the necessary mandatory professional/clinical registration
- Evidence of the Trust values and behaviours
- Evidence of any other essential criteria outlined in the person specification
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Applying for this NHS job
This advert is for Receptionist - Haematology OPD with Surrey and Sussex Healthcare NHS Trust in Redhill, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 per annum plus high cost allowance. The contract type is Permanent. The application deadline is 09 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (27 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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