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Job overview
This post is potentially 37.5 hours per week post or 2 part time posts - Hours will be discussed at interview
We are looking to recruit a Receptionist to support the Axess Sexual Health service in Knowsley.
The service currently works across 3 sites:
- The Arch, Knowsley
- St Chads Clinic, Kirkby
- Halewood
Our ideal candidate will have experience of using Electronic Patient Record Systems, supporting basic patient triage and excellent customer service skills.
The successful candidate will be working various shifts on a rota basis across the Knowsley, Kirkby and Halewood sites. Clinics are open Monday – Saturday with a combination of booked and walk-in clinics.
Please ensure to check the task list for full details of role prior to applying
Main duties of the job
Our ideal candidate will have experience of using Electronic Patient Record Systems, supporting basic patient triage and excellent customer service skills.
The successful candidate will be working across Knowsley/ Kirkby and Halewood sites.
The successful candidate will be expected to work various shift patterns to cover the clinic opening times above over a 6 day week (Monday- Saturday) to meet the needs of the service and will be discussed at interview.
Possibility to split the full time post into two part time positions can be discussed at interview.
Detailed job description and main responsibilities
Working on reception desks across Knowsley, Kirkby and Halewood taking calls on the telephone triage line, checking patients into the EPR System on the walk-in and booked appointment clinics.
Please see job description and refer to overview of job task list for further information.
Person specification
Other
Essential
- Ability to adapt and a flexible approach to change
Skills
Essential
- Effective communication and interpersonal skills
- Ability to work effectively within teams
- Ability to work in a confidential and sensitive manner
- Ability to plan, prioritise and schedule work
Desirable
- Ability to use Word / Excel
Knowledge
Essential
- Understanding of issues around confidentiality
Experience
Essential
- Experience of dealing with confidential matters
- Experience of working in a busy office
Qualifications
Essential
- Computer / typing skills RSA2/equivalent
- GCSE/Equivalent
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Applying for this NHS job
This advert is for Receptionist - Axess Sexual Health with Liverpool University Hospitals NHS Foundation Trust in Liverpool, North West, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 per annum, pro rata. The contract type is Permanent: Working across sites - Knowsley, St Chads, Kirkby and Halewood. The application deadline is 06 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (25 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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