Reception administrator

Job overview

This is a full-time Administrator post supporting the delivery of community-based services across the Fylde Coast. The post holder will work flexibly across a range of community reception desks, providing a welcoming, professional and efficient first point of contact for patients, visitors, clinical teams and partner services.

The role will involve receiving and directing patients, managing telephone and email enquiries, booking patients in on arrival, arranging follow-up appointments, updating patient information on Trust systems and supporting the smooth day-to-day running of reception areas. The post holder will also provide general administrative support to clinical teams as required, ensuring accurate communication, confidentiality and high standards of customer service at all times.

As the post requires cover across various Fylde Coast community sites, the ability to travel independently between locations is essential. Applicants must be a car driver with access to transport suitable for business use to meet the needs of the service and provide reception cover where required.

Please note this role will not be eligible for sponsorship as it doesn't meet the minimum salary requirements for a skilled worker visa, therefore you must have appropriate right to work in the UK or your application will not be progressed to the next stage of Recruitment.

Main duties of the job

Detailed job description and main responsibilities

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.