Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
4 listedRequirements the employer expects applicants to meet.
- Qualifications
NVQ2 or equivalent / good standard of secondary education; GCSE at Grade C or above
- Qualifications
PC skills and knowledge of Microsoft Office software
- Knowledge/Experience
Previous reception and switchboard experience
- Knowledge/Experience
Experience of working with the public
Desirable
Not listed in the available specification.
Job overview
We are a large NHS Mental Health Trust in South East England. We're looking for people to help us provide high quality services for the patients, carers and local communities we serve.
We want patients and staff to recommend our organisation as a place where they would be happy for their friends and family to be treated. You can help us do this by bringing your skills, experience and commitment to Sussex Partnership.
We are looking for an enthusiastic, self-motivated and experienced part time receptionist. You will be based to work at Hove Polyclinic, First floor on the Millview Hospital site in Nevill Avenue, Hove.
The post holder will look forward to a varied and rewarding work environment, in which finding a balance between team working and utilising initiative is important. You will need the ability to foster positive working relationships & in return be an essential part of the team.
The post holder will be motivated and able to organise their workload, demonstrate a professional face to face and telephone manner, and be able to liaise effectively with other agencies and members of the public. The successful candidate will provide reception duties (checking in clients, taking in deliveries, liaising with team staff, booking rooms, taking calls etc) and general office tasks to support the admin team. An ability to deal sensitively with people who may be distressed at times is also essential.
Main duties of the job
To deal with all incoming telephone calls and sign post as required
To ensure post both internal and external is sent to the correct staff/team
To be responsible for locking up at the end of the day
To deal with all room booking requests via a generic inbox and booking resource scheduler system
To support the wider team with duties such as
Uploading
Calling service users to advise prescriptions are ready for collection
Photocopying
Detailed job description and main responsibilities
see job description for further information
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
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Applying for this NHS job
This advert is for Reception Administrator with Sussex Partnership NHS Foundation Trust in Haywards Heath, England. It is listed as a Band 3 Administrator role. The advertised salary is £25,760 - £27,476 pro rata. The contract type is Permanent. The application deadline is 15 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (01 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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