Job overview
Due to a high-volume increase in patient numbers, we are inviting a self-motivated, organised individual who have excellent customer service skills and are passionate about patient care, to apply for this position.
The role is demanding so you must be confident, assertive and have the ability to multi-task and remain calm under pressure. You will have good listening and communication skills and be able to deal with people both internally and externally in a sensitive and professional manner. The ability to maintain confidentiality and adhere to Trust policies is paramount.
Main duties of the job
The postholder provides comprehensive administrative and patient pathway support to the Rapid Diagnostic Centre (RDC), ensuring patients progress safely and efficiently through their cancer pathway. Key responsibilities include managing clinical correspondence and transcription, coordinating referrals, maintaining accurate patient records, supporting MDTs, tracking patients and investigations, communicating effectively with patients and multidisciplinary teams, responding to enquiries, and ensuring all administrative processes are completed within agreed timescales to support cancer waiting time standards and high-quality patient care.
Detailed job description and main responsibilities
Please refer to attached job description and person specification for full job main duties that are required:
Please note that this vacancy may close before the current listed closing date if enough suitable applications are received.
Previous applicants need not to apply
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Personal
Essential
- Ability to prioritise and work to strict deadlines
Knowledge
Essential
- Knowledge of requirements of confidentiality and the Data Protection Act
Desirable
- Ability to use Patient Administration System(s) e.g. Dictate IT/ EPR/iClip/Choose and Book /Infoflex or equivalent
Experience
Essential
- 2 years administration experience
- Experience of working within a hospital
Desirable
- Experience of working with multi-disciplinary teams
Communication
Essential
- Ability to show empathy to patients and colleagues
Qualifications and Training
Essential
- Good general education including GSCE in Maths or English (or equivalent)
WhatsApp job alerts
Get instant WhatsApp alerts for Band 3 Administrative and IT roles in Tooting
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Rapid Diagnostic Cancer Administrator/Patient Tracker with St George's University Hospitals NHS Foundation Trust in St George's Hospital. It is listed as a Band 3 Administrative and IT role. The advertised salary is £31,554 - £33,270 Per annum pro rata inc HCAS (inner London). The contract type is Permanent. The application deadline is 31 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (17 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.