Job overview
We are looking to appoint a self-motivated individual with great interpersonal skills and a commitment to customer service to work as an Administrative Assistant within the CT/MR Radiology Department at the James Paget University Hospitals NHS Foundation Trust.
The postholder will be required to have good typing and organisational skills and a willingness to learn. All applicants should possess high levels of communication skills and understand professional behaviour and patient care. Good IT skills and an experience working within an admin role are essential; previous experience of work within healthcare and with similar IT systems is advantageous, but not essential.
The role is interesting and varied and candidates require strong communication skills with the ability to interact professionally with patients, relatives and other staff groups, both by telephone and in person. We're looking for someone who is able to work under pressure, as well as provide a friendly and compassionate service to patients.
Main duties of the job
No two days are the same! The small, but friendly team, cover a large variety of roles, including, but not limited to:
- Reception duties
- Accepting and processing new referrals
- Monitoring our Did Not Attend appointments
- Calling patients to remind them of upcoming appointments
- Monitoring stationery levels
This post is offered as a full time, fixed term contract, at 37.5 hours per week, flexible working between the hours of 08:00 –17:00 Monday to Friday.
Detailed job description and main responsibilities
Please see the Job Description and Person Specification for a full and comprehensive overview for this position.
Please feel free to contact Keri Harris, CT/MR Radiology Business Support Manager with any questions.
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Person specification
Experience
Essential
- Experience in office administration
- Experience managing multiple systems
- Working independently to deadlines and targets
- Understanding Data Protection/GDPR/Confidentiality
- High standard of literacy and numeracy
- Excellent communication skills - focusing on an MDT approach
- Organisational skills and ability to prioritise workload
- Accuracy and attention to detail
Desirable
- Experience in reception duties
Trust Values and Behaviours
Essential
- Knowledge of Trust CARES
Desirable
- Core Trust Values embedded within application/answers
Education and Qualifications
Essential
- GCSE in English and Maths - Grade 4 or equivalent experience
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Applying for this NHS job
This advert is for Radiology Administration Assistant with James Paget University Hospitals NHS Foundation Trust in James Paget University Hospital. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 per annum, pro rata. The contract type is Fixed term: 12 months (or secondment). The application deadline is 07 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (24 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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