Job overview
West Suffolk NHS Foundation Trust is seeking a motivated and proactive Quality Improvement (QI) Advisor to join our central QI team. This is a key role in supporting the Trust’s strategy to embed a culture of continuous improvement, helping us deliver better outcomes and services for our patients, staff, and the future.
The QI team sits within our Strategy and Transformation Directorate, supporting improvement work across the Trust, both within our acute and community services, working collaboratively with teams to drive meaningful, sustainable change.
Join a dynamic, forward-thinking team where you’ll help turn ideas into real improvements across our organisation.
This varied role will see you working across clinical, corporate, and system-wide teams to coach, support, and deliver quality improvement initiatives. From facilitating projects and analysing data to designing training and spreading best practice, you’ll play a vital role in embedding improvement into everyday work.
You’ll collaborate with a wide range of colleagues, support innovation, and contribute to high-impact programmes that improve care and outcomes across our communities.
We’re looking for someone who is passionate about improvement, confident working with people at all levels, and motivated to drive change in a complex environment. Whether you’re developing your QI career or bringing existing experience, you’ll be supported to grow your skills and make a meaningful impact across the organisation.
Main duties of the job
In this role, you will work as part of the central Quality Improvement (QI) team to support teams across the Trust and wider system to deliver meaningful, measurable improvements. You will act as a coach, facilitator, and subject matter expert, enabling staff to develop the skills, confidence, and capability to lead improvement work that enhances patient care, experience, and outcomes.
- Support and coach teams across the Trust to design, deliver, and evaluate quality improvement (QI) projects using recognised methodologies
- Work with clinical, corporate, and system partners to identify opportunities for improvement and prioritise initiatives
- Provide expert advice and guidance on quality improvement tools, techniques, and best practice
- Design and deliver QI training and development sessions to build capability across the organisation
- Facilitate the use of data and evidence to inform, measure, and sustain improvements
- Build strong relationships to engage, influence, and support staff at all levels to embed a culture of continuous improvement
- Support teams to overcome challenges, analyse problems, and implement effective solutions
- Contribute to the spread and scaling of successful improvement initiatives across services
- Prepare reports and present progress and outcomes to senior stakeholders and governance groups
- Support participation in regional and national improvement programmes and collaborative
Detailed job description and main responsibilities
Please see the full job description and person specification attached for more details on the job role.
Person specification
Skills
Essential
- Ability to influence, motivate and negotiate with colleagues at all levels internally and externally, including senior and frontline clinical staff.
- Ability to influence others to achieve outcomes without direct managerial responsibility.
- Ability to synthesise and interpret highly complex information in quantitative and qualitative formats.
- Excellent communication skills, including facilitator skills, active listening skills, presentations to large audiences, and chairing meetings.
- Ability to demonstrate transparency in communications with patients, relatives and carers, other agencies, and clinical teams.
Experience
Essential
- Significant experience working in a large, complex organisation with demonstrable experience in addressing quality improvement challenges.
- Demonstratable experience of applying specialist quality improvement methods to deliver improvements in quality of care
- Experience of working independently without close supervision in a complex, large organisation to deliver quality improvement projects.
- Experience of managing change in a complex and large organisation where there will be different opinions regarding improvements to be made.
Desirable
- Experience working in two or more parts of the health and care system, for example primary care, community services, social work, district council services, voluntary sector.
Qualifications
Essential
- Educated to master’s degree level in management or another relevant discipline or equivalent experience.
Desirable
- Health or care professional qualification
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Applying for this NHS job
This advert is for Quality Improvement Advisor with West Suffolk NHS Foundation Trust in Bury St Edmunds, East of England, England. It is listed as a Band 6 Manager and corporate role. The advertised salary is £39,959 - £48,117 Per annum. The contract type is Permanent. The application deadline is 26 Jul 2026.
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