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Job overview
Central and North West London Mental Health NHS Trust provides a comprehensive, 24 hour, 365 day Liaison Psychiatric service to patients, their families and carers and to other clinicians on the Hillingdon Hospital site.
The complexity of the casework requires you to think with clarity in situations that are stressful and at times potentially high risk. You will be working with patients who have severely challenging behaviour, mental health problems, have self harmed or are in psychiatric crisis, who present with ‘biopsychosocial’ problems. These patients may present from a variety of specialist areas within psychiatry – old age psychiatry, substance misuse, HIV services, forensic services, learning disabilities, child and adolescent services. This list is not exhaustive.
You must feel confident in assessing a wide variety of people and putting treatment and management plans into place that provide optimum safety and support. This includes decisions to admit in consultation with the Home Treatment team and the duty psychiatrist and independently discharge patients from the Department.
Main duties of the job
Provide operational and clinical leadership for the Psychiatric Liaison Service, working closely with the Team Manager to coordinate care between Hillingdon Hospital, community mental health teams, social services, and other internal and external providers. Maintain effective multidisciplinary partnerships to ensure seamless patient care across services.
Lead, supervise, and develop staff, promoting high standards of clinical practice and professional development. Support workforce planning, staff wellbeing, communication, and service effectiveness.
Undertake and oversee comprehensive mental health assessments for patients presenting with a range of clinical conditions, responding to psychiatric emergencies across the hospital and providing expert consultation and liaison support to A&E and inpatient teams. Assist clinicians in developing effective care and treatment plans.
Monitor, maintain, and improve standards of care through audit, research, data collection, service evaluation, and quality improvement initiatives. Lead and support clinical and managerial projects, facilitating multidisciplinary collaboration and ensuring successful implementation of service developments.
Work collaboratively with the Team Manager and key stakeholders to review service performance, develop operational policies and procedures, strengthen partnerships across health and social care services, and contribute to the ongoing planning and development of liaison psychiatry services
Detailed job description and main responsibilities
GENERAL
- To ensure that the Psychiatric Liaison Team at Hillingdon Hospital Riverside Centre delivers a consistent, responsive, high quality and user friendly service 24 hours a day, 365 days a year.
- To provide day-to-day leadership, coordination, and clinical support to the Psychiatric Liaison Team.
- To provide a visible, accessible and authoritative presence in all areas of responsibility for staff, service users and carers.
- To work closely with the Team Manager, the Consultant Psychiatrists and other senior members of the Team to develop the Psychiatric Liaison Service.
- To regularly undertake delegated managerial responsibilities and duties, and to deputise for the Team Manager in his/her absence or as required.
- Enable the provision of evidence based assessment and treatment that incorporates cultural preferences, health beliefs, behaviours and traditional practices as well as respecting differences in relation to gender, sexuality, ethnicity, religion and disability.
- To enable joint delivery of specialist mental health education to Acute Trust staff to increase awareness, empower and enable, promote the specialist skills of mental health professionals with the ultimate aim of improving the service user experience in an Acute Trust setting.
- To work jointly with the Consultant Psychiatrists and local Lead Psychologists to ensure that the links between Psychiatric Liaison and Clinical Health Psychology are maintained and developed and that the many areas of joint interest are taken forward in an effective joined-up manner
- To work closely with all key stakeholders regarding the enhancement of the interfaces between the Psychological Medicine Service Line, other CNWL Service Lines and the Acute Trusts
Person specification
Experience
Essential
- Experience of undertaking a mental health team management role.
- Experience of leadership or a management role working effectively within a multidisciplinary team
- Years experience in the management of staff to include recruitment, line management, supervision and work planning.
- Previous experience of Liaison Psychiatry.
- Previous experience of budget management.
- Experience of practice development in relation to mental health nursing.
- Experience of working across team boundaries.
EDUCATION AND QUALIFICATIONS
Essential
- Registered Mental Health Nurse (RMN) with current registration
- Educated to Degree level or above
- Certificate or Diploma in Management Studies or able to provide evidence of equivalent experience.
- Evidence of an active interest in further professional development
Desirable
- Courses relevant to liaison psychiatry.
- Qualified RGN.
- Educated to Masters level in Health or a Management related subject.
- Qualifications or equivalent experience in any of the following - counselling, cognitive behavioural therapy, psychosocial interventions or brief solution focused therapy.
- Other relevant post registration experience.
- Qualification or other relevant experience in Audit and Research.
SKILLS, KNOWLEDGE, ABILITIES
Essential
- Excellent knowledge and experience of Liaison Psychiatry and Adult Mental Health Services.
- Highly developed specialist knowledge across the range of work procedures and practices underpinned by theoretical knowledge and relevant practical experience.
- Highly developed skills in influencing and being able to work skilfully within a staff group
- Ability to communicate/influence and be able to work skilfully at a high level with professionals, users and carers of the services as well as external agencies.
- Excellent verbal, written and presentation skills.
- Ability to use patient information systems (System 1, Cerner, etc) and computer software packages such as MS Word and Excel.
- Ability to work with confidential information that may impact on service delivery.
- Knowledge of national and local strategic developments in mental health.
- Ability to work independently and autonomously
- Working knowledge of policy review, development and implementation at Trust and local level.
- Experience in providing supervision, coaching and mentoring
- Ability to manage budgets and provide strategies for managing the Team budgets.
- Experience of carrying out audit and research projects
ATTITUDES, APTITUDES PERSONAL CHARACTERISTICS
Essential
- To role model loyalty, honesty, integrity, professional responsibility and accountability to all those who come into contact with the post holder.
- Ability to work empathically, sensitively and flexibly across professional and service boundaries.
- Highly skilled in developing links and relationships with other service providers.
- Strong commitment to working collaboratively with other senior professionals in developing a culture of multidisciplinary working.
- Commitment to Equal Opportunity Policy.
- Ability to take a flexible approach to work whilst remaining focused on the key tasks
- Ability to plan, organise and prioritise a range of work streams
- The ability to work to and meet deadlines and service priorities
- Ability to remain constant and focused in a dynamic and developing organisation.
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Applying for this NHS job
This advert is for Psychiatric Liaison Team Leader with Central and North West London NHS Foundation Trust in London, London, England. It is listed as a Band 7 Manager and corporate role. The advertised salary is £55,524 - £62,652 per annum inc HCAS (pro rata if P/). The contract type is Permanent. The application deadline is 29 Jun 2026.
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