Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
5 listedRequirements the employer expects applicants to meet.
- Experience
Previous experience of providing a service to the public.
- Other Essential
Ability to travel within geographical area. Able to work hours flexibly.
- Aptitude and abilities
Adhere to and can demonstrate SBU Values & Behaviours. Filing and keyboard skills Analytical and Judgement Skills – ability to make decisions in accordance with agreed departmental protocols. Planning and organisational skills to facilitate the safe management of referrals Awareness of how our own and others’ behaviours impact on people’s experiences and the organisation’s reputation Motivated to use initiative to recognise problems and seek solutions whilst understanding the importance of empowering and enabling others (patients, families, colleagues) Shows resilience, adaptability and flexible approach as situations arise and positivity when times are tough.
- Qualifications/Experience
NVQ L2 or equivalent
- Qualifications/Experience
Educated to GCSE level L2 or equivalent
Desirable
4 listedAdditional qualities the employer would prefer.
- Experience
Ability to work with WPAS/WAP and WCP
- Experience
Previous Health Records Experience
- Aptitude and abilities
Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.
- Aptitude and abilities
Ability to deal positively with difficult situations
Job overview
THIS POST IS FIXED TERM/SECONDMENT FOR (ENTER LENGTH) DUE TO FUNDING
IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.
An exciting opportunity has arisen within the Patient Access Team for a Pre-registration clerk to support with the receipt and processing of electronic and manual referral letters.
To work in all sections of the Registration Team, including covering at other hospitals as required, and to provide support to the appointment office booking team as required.
Hours of work Monday to Friday 8:30 - 16:30
Main duties of the job
The successful candidate will provide administrative support to the department providing the day-to-day administration/clerical/data entry support for the Services. The post holder will be responsible for inputting new referrals onto the WPAS and WAP systems, updating the new referral information and supporting the booking team with patient queries, calls, and booking of clinic appointments.
Competency in clinical systems such as WPAS/WAP, with experience of using Microsoft Word, Excel and Outlook. Excellent communication skills, organisational skills, enthusiastic, and motivated.
The successful applicant will be a proactive team member who can demonstrate efficient organisational and prioritisation skills in order to contribute to the smooth effective operation of the team.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Detailed job description and main responsibilities
You will be able to find more information in the full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Applicant requirements
Welsh language skills are desirable
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Applying for this NHS job
This advert is for Pre-Registration Clerk with Swansea Bay University Health Board in Swansea, Wales. It is listed as a Band 2 Clerk (discipline unspecified) role. The advertised salary is £26,300 per annum. The contract type is Fixed term: 12 months (12 months). The application deadline is 10 Sep 2026.
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