Pre Operative Outpatient Appointment Officer

Job overview

An exciting opportunity has arisen within our friendly Pre-Operative Assessment Department at Wexham Park Hospital. We provide a high-quality, patient-centred service for the majority of elective surgical patients attending the hospital, ensuring agreed Trust standards are achieved.

This is a 37.5-hour post, with department operating hours of 7:00am to 6:00pm, Monday to Friday.

We are looking for a motivated and resilient Administrator with a positive, can-do attitude to join our dedicated team. The successful candidate will have excellent communication skills, be committed to delivering high standards of patient care, and enjoy working in a busy healthcare environment. A friendly, professional, and patient-focused approach is essential.

In return, we offer excellent opportunities for professional development through in-house training and educational support.

Main duties of the job

The Outpatient Appointments Officer is a key member of the Pre-Operative Assessment team, responsible for the effective coordination of outpatient appointments and patient pathways. The post holder will use EPIC to manage patient bookings, liaise with a range of healthcare professionals, and ensure administrative processes support the timely progression of patients through the elective surgery pathway. The role requires excellent organisational skills, attention to detail, and a commitment to delivering a high-quality patient-centred service.

Detailed job description and main responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.