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Job overview
The Band 6 MSK Physiotherapy Case Manager will act as a clinical coordinator for NHS staff accessing the pilot service, providing expert assessment, treatment, case management and pathway navigation to facilitate return to work for NHS staff either off work, or struggling to perform their fully assigned job role, due to MSK pain. The post holder will work collaboratively with occupational health services, line managers, HR teams, MSK providers and system partners to support staff wellbeing, reduce the impact of MSK conditions on work, minimise sickness absence and facilitate safe and sustainable return to work.
A key aspect of the role will be supporting the implementation, monitoring and evaluation of the pilot programme, collecting outcome measures and identifying opportunities for future service development across the ICS.
Main duties of the job
- Independently manage a caseload of NHS staff patients who are either off work or struggling to perform their fully assigned job role due to MSK pain with musculoskeletal conditions • Perform advanced assessments, clinical reasoning, diagnosis, treatment and return to work planning. • Identify red flags, psychosocial factors, and clinical and non-clinical obstacles to recovery. • Provide evidence based written reports to managers/HR, relating to return-to-work guidance • Escalating cases to HR where you identify the MSK condition is not the main obstacle preventing return to work • Support return-to-work and rehabilitation planning using a biopsychosocial approach • Promote the value of work in relation to health and encouraging a proactive approach when advising on the management of health in the workplace. • Maintain accurate clinical documentation and outcome measures. • Contribute to audits, quality improvement, and service development initiatives. • Work flexibly across the Trust sites as required to deliver services, either conducting face to face or telephone/remote consultations. This may involve travelling and working on different sites across the Trust during the working week. • Understand HR policy relating to return to work for employees absent due to MSK conditions
Detailed job description and main responsibilities
For more information about duties and responsibilities please see attached Job Description and person specification.
Person specification
Skills
Essential
- Ability to work under pressure
- Good written and verbal communication skills
- Time Management
Desirable
- Report writing
Knowledge
Essential
- Demonstrate understanding of the link between health and work, the health and non-health factors that can impact on workplace absence and current clinical guidelines in MSK occupational health
Experience
Essential
- Previous MSK experience
- Experience of working in a multidisciplinary team
- Case Conferences / Multi-Disciplinary Team discussions
Desirable
- Experience of working in an occupational clinical role supporting people to return to work
Qualifications
Essential
- BSc Degree in Physiotherapy
- HCPC registration
Desirable
- Post graduate occupational health qualification
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Applying for this NHS job
This advert is for Physiotherapy MSK Case Manager with The Royal Orthopaedic Hospital NHS Foundation Trust in Birmingham, Midlands, England. It is listed as a Band 6 Manager and corporate role. The advertised salary is £39,959 - £48,117 per annum. The contract type is 12 months (Fixed term). The application deadline is 20 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (02 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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