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Job overview
Performance Improvement Manager (Band 8a) Fixed Term – 12 months (secondment cover)
This role sits at the point where organisational strategy is translated into delivery — shaping how we plan, govern and deliver complex change across the Trust.
It offers an opportunity to work across that space between strategy, transformation and operational delivery: understanding how priorities become programmes, how those programmes are tracked and assured, and how issues are identified and addressed early.
This would suit someone who is interested in how organisations actually deliver change and those looking to move into a more system-wide, portfolio-level role.
The Performance Improvement team sits within the Transformation and Performance Improvement directorate, working across major Trust priorities — including supporting the move to our new hospital at King’s Cross.
We help the organisation plan, assure and deliver improvement work that strengthens performance, productivity and financial sustainability. Our role is to provide structure, clarity and oversight across a complex portfolio of change.
Main duties of the job
Work across a broad portfolio of transformation activity, helping ensure that programmes are well-designed, effectively governed and delivering as intended.
- Developing insight across a complex portfolio of change
- Identifying risks, issues and dependencies early
- Supporting the development of consistent governance, tools and reporting
- Supporting priority improvement programmes, including cost improvement
- Strengthening the link between data, reporting and decision-making
A key part of the role is understanding delivery in practice, not just what is reported, but what is happening beneath the surface and using that to inform decisions.
You will work with clinical, operational and corporate teams who own delivery, while aligning closely with transformation, finance and performance colleagues.
Your role is less about direct delivery, and more about:
- shaping how programmes are set up and governed
- providing constructive challenge
- bringing consistency across the portfolio
- helping teams to deliver more effectively
Accountable for
- Consistent and clear reporting against agreed outcomes
- Effective governance and assurance across programmes (including stage gates)
- Early identification and escalation of risks and delivery issues
- Ensuring work is planned and controlled to support delivery, benefits realisation and value for money
Detailed job description and main responsibilities
What the Performance Improvement team delivers
The team provides assurance across the Trust’s improvement portfolio, with consistent methodology, governance and reporting to the Trust Management Executive.
We maintain oversight of a large and complex portfolio of change (including 60+ operational projects and 30+ IT projects), manage key stage gates, and support delivery of Cost Improvement Programme workstreams aligned to transformation activity.
Full details provided in Job description and person specification
Person specification
Education
Essential
- Educated to degree level in relevant subject or equivalent level of experience
Desirable
- Educated to Masters level or equivalent knowledge, skills, and experience.
- PRINCE2™, AMP Practitioner, Managing Successful Programmes (MSP) qualification or equivalent project management qualification).
- Formal training in improvement methodologies (e.g., Lean, Six Sigma Black Belt, IHI QI training).
Experience
Essential
- Project management experience managing and or overseeing multiple complex projects or programmes within the NHS or a comparable large organisation, preferably in a Project Management Office (PMO) environment.
- Proven experience of managing major transformational change projects / programmes to a successful conclusion including realising objectives and benefits delivery within the project deadline and costs.
- Experience of managing and delivering projects using an accepted project methodology
- Effective analytical and problem-solving skills. Ability to analyse complex facts and situations and develop a range of options coupled with the ability to respond to sudden unexpected demands
Skills and Abilities
Essential
- Proven ability to support and provide leadership to project teams across the Trust.
- Plans and organises a broad range of complex activities, formulating and adjusting plans to reflect changing circumstances.
Desirable
- Working knowledge of a clinical operations environment and how to manage conflicting priorities to ensure projects are delivered.
- Knowledge of current healthcare policy in the NHS and how this applies to the local health economy.
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Applying for this NHS job
This advert is for Performance Improvement Manager with Moorfields Eye Hospital NHS Foundation Trust in London, London, England. It is listed as a Band 8 Manager and corporate role. The advertised salary is £66,274 - £73,496 per annum incl. HCAS. The contract type is 12 months (Fixed term position). The application deadline is 24 Jun 2026.
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