Patient Safety Systems Specialist

Job overview

The post holder will support the day-to-day management, use and development of the Trust’s patient safety and governance system (DCIQ). This includes supporting incident management, complaints, risk and assurance reporting so that information is recorded accurately, managed consistently and used to improve patient safety.

Working as part of the Patient Safety Team, the post holder will provide specialist support for system administration, data quality, LFPSE compliance, risk management and governance reporting. They will work with clinical services, corporate teams, governance leads, digital teams and system suppliers to improve system use, strengthen reporting and support organisational learning.

Main duties of the job

• Provide specialist administration and day-to-day support for the patient safety system and associated governance modules.
• Line manage and support the Patient Safety Systems Administrator, including day-to-day guidance, workload oversight and supervision.
• Maintain system forms, workflows, alerts, user access, role profiles and reports in line with agreed governance arrangements.
• Support system testing, upgrades and new functionality, working with the system supplier and Trust Digital Services as needed.
• Maintain system guidance, standard operating procedures and business continuity information.
• Promote accurate reporting, shared learning and a just and learning safety culture through consistent system use.
• Support the effective use and maintenance of the patient safety system across Care Groups and Corporate Directorates.
• Support the review of incidents, complaints, patient experience themes and risks to identify emerging safety issues and learning.
• Prepare routine reports on quality, overdue reviews, high-scoring risks, action completion and emerging themes.
• Work with the Medical devices team to support the delivery of National alerts such as NatPSA and MHRA.

Detailed job description and main responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.