Patient Pathway Coordinator

Job overview

We are looking to recruit a Patient Pathway Coordinator to join our Patient Administration Team, supporting the delivery of safe, timely, and efficient elective care pathways.

The Patient Pathway Coordinator is responsible for managing and tracking patient pathways to ensure timely progression through care in line with Referral to Treatment (RTT) standards and national targets. The role supports the delivery of a safe, efficient, and patient-focused service across specialties.

You will work closely with Service Managers, Clinical Teams, and Operational Managers to support the effective management of patient pathways and ensure patients are treated within national waiting time standards. The role requires flexibility, strong organisational skills, and the ability to work efficiently within a fast‑paced, high‑volume environment, contributing to the delivery of a responsive and patient‑focused service.

You must already have the right to work in the United Kingdom or fully meet the eligibility criteria for sponsorship under the Skilled Worker visa route. We welcome applications from candidates who require visa sponsorship; however, we can only consider these where all UKVI requirements are met. Before applying, please ensure that both you and the role satisfy the relevant UK Visas and Immigration (UKVI) criteria, as applications that do not meet these requirements cannot be progressed.

Main duties of the job

Key requirements include:

• Strong working knowledge of RTT rules, admitted pathways, and Patient Tracking Lists (PTL)
• Experience of bookings admitted and NON Admitted
• Experience of systems, ERS , Cerner , PTL Validation Tool
• Ability to prioritise and manage workload effectively, including inboxes and competing tasks
• Excellent communication skills, with the confidence to liaise with clinicians and services
• A proactive approach to identifying and resolving pathway risks and potential breaches

This role is ideal for someone who is highly organised, patient‑focused, and committed to supporting high‑quality patient care through effective pathway management.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.