Search for more jobs in London
Job overview
We are seeking to appoint a dynamic and enthusiastic candidate to the role of Patient Pathway Coordinator, located at Cedar House, within our St. Michael's Community Hospital site within the Speech & Language Therapy - School Age team. This role is offered part time with the appointed candidate to work 22.50x hours per week, with the rota to be agreed at interview.
The appointed candidate will provide a high-level administrative service to the team of nursing staff to ensure the best level of care can be provided to all patients and service users who come into contact with the team. Training will be provided as required, and this role is a perfect opportunity for candidates wishing to pursue a career in the NHS within Operations.
Please note:
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Main duties of the job
- Opening referrals on RIO
- Maintaining a spreadsheet of referrals and waiting list
- Sending appointments
- Dealing with queries from patients, GPs and other professionals
- Booking clinic appointments
- Liaising with schools
- Printing, scanning and uploading
- Procurement
Detailed job description and main responsibilities
A full list of duties and responsibilities will be found within the job description and requirements for the role can be found within the person specification.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Experience
Essential
- Previous experience working within an administrative role. of Microsoft packages to include Word, Excel, PowerPoint, Outlook
- Experience dealing with the public in a workplace setting.
- Knowledge of NHS service provision including the pathway of care
- Knowledge of spreadsheet and data set maintenance and audit.
- Knowledge of key NHS systems including Careflow, DictateIT, CIP, DA Languages, and Envoy Messaging.
- Knowledge of confidentiality and data protection principles.
- Knowledge of health and safety Equality and diversity
- Experience of using a full range of IT/Patient administration systems
Desirable
- Prior experience of patient administration work in a healthcare setting.
- Previous experience working within an administrative role within an NHS setting.
Personal Qualities
Essential
- Enthusiastic and motivated.
- Good interpersonal skills.
- Professional approach to work.
- Accountability – Takes responsibility for own actions and promotes good team working.
- Openness – Shares information and good practice appropriately.
- Mutual respect – Treats others with courtesy and respect.
Skills & Aptitudes
Essential
- Ability to pay attention to detail.
- Ability to deal with difficult conversations and concerns.
- Able to work both autonomously and as part of a group setting.
- Able to demonstrate excellent communication skills.
- Able to meet changing and tight deadlines whilst delivering high quality results.
- Ability to adhere to provided instruction and processes.
- Good organisational skills.
- Ability to use MS Office package as required for the role.
Education & Professional Qualifications
Essential
- Educated to GCSE Level 4/C or functional skills level 2 or equivalent in English and Maths.
- Qualification in business administration at minimum of Level 2 or equivalent experience.
Desirable
- Qualifications in IT services.
WhatsApp job alerts
Get instant WhatsApp alerts for Band 4 Administrative and IT roles in London
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Patient Pathway Coordinator - School Age SaLT Team with Royal Free London NHS Foundation Trust in St. Michael's Primary Care Centre. It is listed as a Band 4 Administrative and IT role. The advertised salary is £33,262 - £36,027 Per Annum Inlcluding HCAS. The contract type is Fixed term: 6 months (Maternity Leave Cover ending 31.03.2027). The application deadline is 03 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (24 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.