Patient Pathway Coordinator - Endocrine and Diabetes

Job overview

We are seeking to appoint to the post of Pathway Coordinator within the Integrated Medicine at Northwick Park Hospital. The postholder will be working within the Endocrine and Diabetes team. This is an exciting opportunity for an enthusiastic and self-motivated individual to join the team. The postholder may be required to support our services at our other Trust sites.

The post holder will be responsible for providing secretarial and administrative support to the clinical team and the role will focus on supporting a positive patient experience within the service with a key emphasis on patient pathway tracking and validation to achieve RTT standards. The post holder will work closely with the service team and receive support and training as required to fulfil the role.

Main duties of the job

• To work within the Clinical Support Team to deliver high quality administrative services to designated clinical services.
• Track designated patients throughout their pathway, from point of entry, escalating issues promptly, in order to ensure compliance with waiting time standards
• Support the coordination of national and local audits by effective data collection as required
• To be responsible for providing administrative support to Clinical Teams
• To ensure that every patient pathway is tracked to be diagnosed and treated as quickly as possible, ensuring this is achieved within relevant RTT standards.
• Maintain an up-to-date record of patient tracking and escalations must be kept on the Trust database.
• To support the Service Management team to ensure all administrative process are delivered including data and evidence collection for relevant national audits.

Detailed job description and main responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.