Job overview
Are you passionate about digital transformation and improving patient care? We’re looking for a motivated and detail-oriented Patient Pathway Co-Ordinator to support and improve the pathways within Specialist Medicine
This is a 12-month fixed-term opportunity to play a key role in transforming how we manage outpatient demand, helping to streamline pathways and reduce waiting times for patients. You'll work closely with operational, administrative, and clinical teams to ensure we continue to take positive steps in making a difference to our patients.
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
No Sponsorship is available for this role
Main duties of the job
The management of PTL lists by specialty, liaising with consultants, nurses and administration team. Ensure effective maintenance of patient documentation and note holding systems.
Ensuring clinics schedules are up to date and sent across in timely manor
Deal with patient enquiries, either in person or by telephone forwarding queries to the appropriate person when necessary, taking into account Trust policy, with regards to equality and diversity, confidentiality etc.
Produce and maintain tracking spreadsheets and performance reports, escalating concerns where necessary.
Confident in the use of trust systems and MS software (Word, Excel, Powerpoint)
Plan daily duties and prioritse workload so this is completed in a timely manner and prioritised accordingly in keeping with KPI targets for the role. The postholder will work with some degree of autonomy and will be expected to problem solve for their patients within their remit.
Detailed job description and main responsibilities
Are you looking for an exciting Patient Pathway Co-Ordinator role using your unique qualities, then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Qualifications
Essential
- NVQ 4 or equivalent experience
- A Level in English and Maths
Knowledge and Experience
Essential
- Significant previous administrative experience within a healthcare setting and experience in using hospital systems
- Up to date knowledge and understanding of key access targets e.g. 18 weeks Referral to Treatment, 2 Week Wait
- Experience of working with IT office packages
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Applying for this NHS job
This advert is for Patient Pathway Co-Ordinator Specialist Medicine with Mid and South Essex NHS Foundation Trust in Broomfield. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 Per Annum (Pro Rata for Part Time). The contract type is 12 months (Fixed term: 12 months). The application deadline is 31 Aug 2026.
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