Patient Pathway Administrator - Cardiology

Job overview

This is an exciting opportunity join the clerical support team who provide a high quality and professional administration service for the Cardiology Department. Promoting a polite, empathic and efficient Service to Trust staff, members of the public and their relatives, GPs and other NHS organisations, both face to face and via the telephone.

Main duties of the job

Typing/Letter Administration To ensure the patient letters generated from outpatient clinics are completed to a professional standard and within Trust turnaround targets. Ensure that the output is professional and that the correspondence is directed to the appropriate teams for action.

Administration Maintain coordination of paperwork and communication between staff at all levels to include booking of clinic appointments and patient admission documentation. To scan Patient Records onto Trust EPR, answer phones to support with patient enquiries, and send relevant documentation to GPs, patients and external organisations in order to progress patient care.

Detailed job description and main responsibilities

For a detailed overview of the post, including associated duties and responsibilities, please refer to the affixed job description & person specification

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.