Patient Flow Lead

Job overview

Due to investment to expand our team we have an opportunity to offer a dynamic and resourceful Nurse, Occupational Therapist or Physiotherapist a new position within our patient flow team. We are a small but essential team working across Oxfordshire Community Hospitals ensuring patients journey through our hospitals is as efficient as possible. We work closely with our system partners in Adult Social Care and Oxford University Hospitals which provides an opportunity to understand the health and social care system more widely. Flexible working requests will be considered. We work across all community hospital sites, as well as carrying out access visits to patients homes, and in-reaching into acute hospital sites as required.

Main duties of the job

As part of our team you will:

• Support our team of discharge coordinators to provide expertise to all of our wards
• Contribute to decisions around patient's pathway at the Transfer of Care Hub meetings
• Work closely with ward multidisciplinary teams to understand patient's support needs upon discharge from our wards
• Work with patients and their families to overcome challenges when organising discharges from hospital

Detailed job description and main responsibilities

• To lead for OHFT on improving patient flow across all Community Hospital in-patient wards, with a focus on preventing delayed transfers of care (DTOC) and reducing length of stay where safe and appropriate to do so.
• To work with our system partners, patients, and families to ensure best use of available in-patient capacity and strive for “right patient, right time, right care, right place” consistently.
• To use in depth clinical or professional knowledge and understanding of services, problem solving and decision-making skills including the management of clinical risk, to coordinate safe, timely patient discharge.
• To liaise at senior level with relevant medical, nursing, therapy, adult social care staff, patients, and their families to facilitate appropriate transfer of care utilising escalation processes and supporting the nursing team as required.
• To work directly with Community Hospital in-patient teams, patients, and families/carers to ensure that all Choice Policy processes are being followed to reduce delays and support safe and timely discharge in line with the national discharge guidance.