Job overview
The Packaging Engineer will be responsible for supporting the delivery of technical excellence in their field of specialism and assisting the DevOps Specialist in ensuring that all systems are optimally configured to provide a high-quality service to all RBH end users. The postholder will mainly be responsible for undertaking the configuration, management and maintenance of all hardware and software components of RBH’s network and infrastructure.
You will work within the infrastructure team collaborating with Server Engineers, Devops Engineer and Device Engineer.
You will work specifically with the Devops Engineer, to lead on the software packaging capability for the organisation.
Together you will provide technical specialties and provide technical expertise in application packaging and supporting technologies.
Main duties of the job
- Provide software application packaging services to end users and deliver applications to end users that meet RBH deployment strategy and security policies.
- Work in a collaborative manner with other DDaT colleagues to deliver tasks successfully.
- Plan, configure, manage and maintain all hardware and software components of specialist area to deliver optimum system availability to users, and ensuring all supplier provided patches and upgrades to the operating system, database, tools and utilities are applied in a timely manner.
- Maintain the security and integrity of all systems related to specialist area including managing all user access rights and implementation of any necessary backup regimes and other disaster recovery procedures.
- Providing technical and administrative support for specialist systems, including the production of system specification documentation and the production of relevant procedures and protocols.
- Monitoring and managing system performance, capacity and growth, providing advice on necessary upgrades and replacement of hardware and software to maintain the reliability of the systems. Implement hardware changes and upgrades and database upgrades and migrations to maintain system performance and growth capacity.
- Ensuring compliance with Trust guidelines and other relevant policies.
- To maintain awareness of technical developments and research new technologies with a view to providing advice to DevOps Specialist on suitable deployment strategies for RBH.
Detailed job description and main responsibilities
- Provide software application packaging services to end users and deliver applications to end users that meet RBH deployment strategy and security policies.
- Work in a collaborative manner with other DDaT colleagues to deliver tasks successfully.
- Plan, configure, manage and maintain all hardware and software components of specialist area to deliver optimum system availability to users, and ensuring all supplier provided patches and upgrades to the operating system, database, tools and utilities are applied in a timely manner.
- Maintain the security and integrity of all systems related to specialist area including managing all user access rights and implementation of any necessary backup regimes and other disaster recovery procedures.
- Providing technical and administrative support for specialist systems, including the production of system specification documentation and the production of relevant procedures and protocols.
- Monitoring and managing system performance, capacity and growth, providing advice on necessary upgrades and replacement of hardware and software to maintain the reliability of the systems. Implement hardware changes and upgrades and database upgrades and migrations to maintain system performance and growth capacity.
- Ensuring compliance with Trust guidelines and other relevant policies.
- To maintain awareness of technical developments and research new technologies with a view to providing advice to DevOps Specialist on suitable deployment strategies for RBH.
- Responsible for maintaining own specialist skills with appropriate professional training.Packaging Engineer
- Carry out support and service to all customers during the agreed working hours, including any out of hours working.
Person specification
Experience
Essential
- Proven experience of being able to speak credibly and authoritatively to technical and non-technical audiences and assimilate technical language quickly and effectively
- Knowledge and experience of the delivery of clear communicator with excellent writing, report writing and presentation skills
- Experience of being able to construct and deliver clear ideas and concepts concisely and accurately for diverse audiences
- Evidence of excellent customer service skills
- Proven experience of improving services and performance for end users
- Experience of software packaging using industry standard tools such as Flexera Admin Studio and deployment of legacy Windows applications and UWP using SCCM or Intune
Desirable
- Experience of working within a healthcare environment
- Experience of working within a busy, fast moving digital environment
Qualifications
Essential
- Educated to degree level in relevant subject
- Equivalent level of experience of working at a similar level in specialist area
- Demonstrate qualification and expertise in software packaging
- Knowledge and qualification of standard technologies such as SCCM, AppV and MSIX AppAttach
Desirable
- Formal technical qualification, e.g. MCSE or equivalent
- Leadership qualification
- Customer service qualification
Skillss, Knowledge & Abilities
Desirable
- Ability to communication on complex matters and difficult situations, requiring persuasion and influence
- Ability to nurture key relationships and maintaining personal networks
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
- Problem solving skills and ability to respond to sudden unexpected demands
- Good planning and risk management skills, with the ability to pre-empt potential issues and mitigate effectively to stop system disruptions occurring
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support
- Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
WhatsApp job alerts
Get instant WhatsApp alerts for Band 6 Administrative and IT roles in Reading
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Packaging Engineer with Royal Berkshire NHS Foundation Trust in Reading, England. It is listed as a Band 6 Administrative and IT role. The advertised salary is £39,959 - £48,117 per annum. The contract type is Permanent. The application deadline is 23 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (04 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.