Outpatient Receptionist - Diabetes & Endocrinology

Job overview

We're looking for a friendly, organised and customer-focused individual to join our Diabetes and Endocrinology team as a Receptionist.

As the first point of contact for patients, you'll play a vital role in creating a positive and welcoming experience from the moment they arrive. Whether greeting patients, managing appointments, answering queries or supporting clinicians with administrative tasks, you'll help ensure our outpatient service runs smoothly and efficiently every day.

Working within our busy specialist service, you'll work closely with clinical and administrative colleagues to coordinate appointments, maintain accurate records and contribute to the delivery of high-quality patient care.

This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced environment and takes pride in delivering exceptional customer service as part of a supportive and dedicated team.

Main duties of the job

Provide administrative support to the Diabetes and Endocrinology service, including clinic preparation of patient documentation, working collaboratively with clinical and secretarial teams to support efficient service delivery.

Detailed job description and main responsibilities

A detailed job description and Person Specification is attached, highlighting the main duties and responsibilities of the role.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.