Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
7 listedRequirements the employer expects applicants to meet.
- Experience
Experience working with clients on an individual basis
- Experience
Significant experience of working in a busy office
- Experience
Excellent word processing / spreadsheet skills
- Qualifications & Knowledge
Level II or equivalent demonstrable experience of administrative / office skills and knowledge
- Qualifications & Knowledge
Agored level 3 qualification to be undertaken or have equivalent experience
- Qualifications & Knowledge
Will be willing to undertake in house Podiatry assistants training programmes
- Qualifications & Knowledge
Working knowledge of Microsoft Office applications including spread sheets and data bases
Desirable
3 listedAdditional qualities the employer would prefer.
- Experience
Experience in a health care setting
- Experience
Extensive experience in dealing with the general public particularly the elderly either on the telephone or face-to-face
- Language Skills
Welsh Speaker (Level 1)
Job overview
The post holder will be responsible for ensuring day to day running of the Podiatry and Surgical appliance office, as well as ensuring that admin tasks are met, and a quality service is delivered.
The role will also include:
Provide assistance to a supervising podiatrist in the delivery of complex podiatric treatment and admin support where necessary.
Assist the podiatrist to carry out foot care and health promotion activities.
To receive and initially deal with telephone and written enquiries and complaints. Dealing with urgent matters appropriately, ensuring that Department procedures are followed in order to record/follow-up as necessary.
The majority of this role will involve administrative duties, with opportunities to provide clinical support as required
Main duties of the job
Supporting the administrative needs of the Podiatry and Orthotics Service including using the oracle procurement system and the administration of orthotic invoices.
To provide basic foot care to patients of the Podiatry Department under the direction of the Podiatrists and to support the delivery of Podiatry services in all its dimensions.
Responsibility for booking and rearranging of appointments for the Surgical Appliance/Orthotic department and the Podiatry service as required.
- Arrange patient appointments including Hospital transport if applicable.
- Ensure all clinics are full to capacity.
- Ensure that all new applications are processed appropriately.
- Action necessary changes to the clinical programme when notified of sickness/absence of clinical staff. To notify patients of cancelled clinics and ensure that these patients are rescheduled as soon as possible
Detailed job description and main responsibilities
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Interviews to be held on 10/08/2026.
You will be able to find a full Job description and Person Specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
WhatsApp job alerts
Get instant WhatsApp alerts for Band 3 Administrative and IT roles in Haverfordwest
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Orthotics Officer / Podiatry Assistant with Hywel Dda University Health Board in Haverfordwest, Wales. It is listed as a Band 3 Combined administrative role role. The advertised salary is £26,813 - £27,890 per annum pro rata. The contract type is Permanent. The application deadline is 04 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (15 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.