Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
27 listedRequirements the employer expects applicants to meet.
- Other
Good attendance record
- Other
Confident, assertive and resilient.
- Other
Accurate and thorough approach.
- Other
Confident in decision making with proven problem solving skills.
- Other
Hard working, reliable and resourceful.
- Other
Ability to use own judgement and common sense.
- Other
Adaptable, innovative and forward looking.
- Other
Evidence of continued learning/development.
- Experience
Over 6 months experience in a management role.
- Experience
Experience of chairing meetings, producing agendas and minutes.
- Experience
Ability to carry out staff appraisals.
- Experience
Evidence of the ability to grasp new concepts and work on a self-directed basis.
- Experience
Experience of dealing with members of the public.
- Qualifications
English and Maths GCSE (or equivalent) grade C or above.
- Knowledge and Skills
Excellent leadership skills.
- Knowledge and Skills
Ability to work within a management team.
- Knowledge and Skills
Ability to deal with external organisations at supervisory level.
- Knowledge and Skills
Ability and skills to manage and motivating staff.
- Knowledge and Skills
Knowledge and skills of line management including being involved in recruitment, staff training and being able to motivate a team.
- Knowledge and Skills
Ability to understand and learn new software and administrative procedures.
- Knowledge and Skills
IT literate, including experience in using Word and Excel at intermediate level, proficient at using email and the internet.
- Knowledge and Skills
Ability to work in a changing environment and work under pressure.
- Knowledge and Skills
Ability to carry out complex administration and record keeping in an office environment.
- Knowledge and Skills
Ability to work autonomously and initiate / self-direct own workload.
- Knowledge and Skills
Ability to relate to the interviewing team and exhibits personality to match culture of Practice.
- Knowledge and Skills
Good communicator (verbal & written) both upwards and downwards, using a wide range of media i.e. Phone, Email or Face to Face
- Knowledge and Skills
Good standard of education with excellent literacy and numeracy skills.
Desirable
9 listedAdditional qualities the employer would prefer.
- Other
Ability to work ideal hours as stated.
- Other
Evidence of recent self-directed learning or development.
- Other
Pay increasing or improved employment with this position.
- Experience
Experience in primary care/NHS/caring profession.
- Experience
NHS or recent practice experience.
- Experience
Experience in using EMIS clinical software.
- Qualifications
Formal qualification in IT (e.g. CLAIT, ECDL).
- Knowledge and Skills
Knowledge of & Ability to assist in complex HR processes such as grievance process, disciplinary, dismissal etc.
- Knowledge and Skills
Evidence of organisational and problem solving skills.
Job summary
We are looking for a full-time Office Manager to work with our friendly and supportive team mainly based at Newton Place Surgery.
The successful applicant will manage all Administration and Medical Secretary areas and staff within the practice on a day to day basis. Please see job description for full details.
Main duties of the job
Be responsible for the day-to-day supervision and line management of office staff (including but not limited to all Admin staff, Medical Secretaries and other office staff) and associated functions, including the administrative processes and procedures, ensuring all functions are carried out in accordance within agreed procedures, protocols and time-scales, and will report to the Business Managers.
Please see job description and person specification for full details
About us
Faversham Medical Group consists of 2 GP surgeries; Faversham Medical Practice and Newton Place Surgery. We also run an Urgent Treatment Centre based at Faversham Health Centre.
We are a friendly and supportive team.
Faversham is a beautiful, historic market town. It is close to the vibrant city of Canterbury; just 60 miles from London and yet within easy reach of attractive coastline areas and beaches.
Details
- Date posted: 21 August 2026
- Pay scheme: Agenda for change
- Band: Band 6
- Salary: £39,959 to £48,117 a year range based on full time and NHS experience
- Contract: Permanent
- Working pattern: Full-time
- Reference number: A0646-26-0023
- Job locations: Newton Place Surgery, Newton Road, Faversham, Kent, ME13 8FH, United Kingdom, Faversham Health Centre, Bank Street, Faversham, Kent, ME13 8QR, United Kingdom
Job responsibilities
Be responsible for ensuring administrative and secretarial work is completed by the office staff in a timely manner with all deadlines being met. This, at times will include responsibility for ensuring the timely submission of claims and invoices.
Assist the Business Managers to maintain standards under Care Quality Commission to optimise Practice performance.
Have an excellent working knowledge of a clinical IT system, preferably EMIS or similar, including an understanding of the templates, protocols, concepts and be able to offer support to staff, GPs and Consultants of Faversham Medical Group. Organise data sharing agreements and work with outside practices to enhance our business.
Work closely with and support the Business Managers.
Be self-motivated and able to work using own initiative.
Have organisational, administrative, good communication and inter-personal skills together with a good positive friendly attitude.
Have good decision making skills.
The post-holder will be required to work at any one of the Faversham Medical Group sites as required, and to also provide cross cover to other managers where appropriate to the needs of the business.
Promote Faversham Medical Group to achieve an increase in the range of services and facilities for the benefit of patients and take steps to improve the day to day working for staff, GPs and Consultants.
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Applying for this NHS job
This advert is for Office Manager with Faversham Medical Practice in Faversham, England. It is listed as a Band 6 Office manager role. The advertised salary is £39959.00 to £48117.00. The contract type is Permanent. The application deadline is 13 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (21 Aug 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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