Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
17 listedRequirements the employer expects applicants to meet.
- Other Requirements
Willingness to travel and work across Trust’s sites
- Personal Attributes
Good team working skills
- Personal Attributes
Good time management/organisational skills
- Personal Attributes
Ability to maintain a professional approach when working under pressure
- Personal Attributes
Polite telephone manner
- Personal Attributes
Self-motivated and enthusiastic
- Knowledge and Skills
Excellent communication skills
- Knowledge and Skills
Computer/keyboard skills - Microsoft packages essential
- Knowledge and Skills
Excellent customer care skills
- Knowledge and Skills
Knowledge of Trust’s rules regarding confidentiality
- Knowledge and Skills
Knowledge of Trust’s procedures for dealing with complaints
- Knowledge and Skills
Accurate filing
- Knowledge and Skills
Health & Safety, including inanimate handling
- Qualifications, Specific Experience and Training
NVQ Level 3 or relevant experience
- Qualifications, Specific Experience and Training
Experience in an administrative role
- Qualifications, Specific Experience and Training
Experience of working as part of a team
- Qualifications, Specific Experience and Training
Experience of dealing with customers
Desirable
3 listedAdditional qualities the employer would prefer.
- Qualifications, Specific Experience and Training
Experience of working in an Occupational Health department
- Qualifications, Specific Experience and Training
Experience in using the ORACLE system of ordering
- Qualifications, Specific Experience and Training
Experience in using the COHORT occupational health IT system
Job overview
The Occupational Health and Wellbeing Officer will provide a comprehensive, quality administration service to the Occupational Health & Wellbeing Department.
They will be a point of contact for the OH team and its clients, managers and external contracts.
Main duties of the job
Duties and Key Tasks
- To provide a comprehensive administrative support to OHU ensuring confidentiality at all times with regards to clients personal and stressful situation which is often disclosed.
- To deal with telephone queries from clients, managers and outside contractors escalate to the appropriate OH member of staff if necessary.
- Requirement to change tasks at short notice to deal with unexpected situation or problems.
- To receive and acknowledge incoming referral letters if appropriate.
- To refer letters to Consultant/Team Leaders.
- To book appointments via the Cohort System.
- To ensure clinics booked to full capacity.
- To make suggestions as to any modification to ensure smooth running of clinic based on demand.
- To freeze, unfreeze or delete clinics due to Annual/Study leave etc., as per agreement with Consultant/clinician.
- To re-book patients who have had to be cancelled due, for example, to sickness of clinician.
- To pull client’s case notes from storage and prepare in advance of daily clinics.
Detailed job description and main responsibilities
Please see attached Job Description for further information about the Occupational Health and Wellbeing Officer position available at WUTH.
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Applying for this NHS job
This advert is for Occupational Health and Wellbeing Officer with Wirral University Teaching Hospital NHS Foundation Trust in Bebington, England. It is listed as a Band 3 Officer (discipline unspecified) role. The advertised salary is £25,760 - £27,476 per annum pro rata. The contract type is 6 months (Fixed term). The application deadline is 09 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (28 Aug 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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