Minor Procedures Administrator

Job overview

The post holder will be working in a busy department at Bedford hospital. They will be part of a team who provide the administration of the patient pathway. We provide a wide range of services for skin cancer, emergency trauma, elective surgery and laser treatments.

As part of a team, the post holder will be booking patients for their procedures including both in main theatre and minor surgery lists.

Main duties of the job

• To book and manage patient procedures (both inpatient and outpatient) adhering to national and local guidelines.
• Monitor and manage follow‑up and treatment waiting lists to ensure timely progression through the patient pathway.
• Provide a customer focused service dealing with all patients or visitors in an efficient, polite and courteous manner
• Handle queries from patients/relatives confidentially and sensitively; referring clinical-related queries to appropriate staff
• Support the booking of Cancer, 2 week wait (2WW) patients as appropriate and within Trust pathway guidance.
• Be aware of the targets in the NHS plan and how actions taken in everyday procedures affect these targets
• To be aware of 18 week RTT guidance and speciality pathways, and support with data validation where required.

Detailed job description and main responsibilities

Please refer to the Plastic and Laser Surgery Administrator Job Description and Person Specification on the advert for more information.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.