Medical Secretary

Job overview

Are you a compassionate team player with a passion for supporting clinical teams and delivering exceptional service? We are looking for a highly organised Medical Secretary to join our Children & Young Peoples support services team to provide vital administrative support to consultant psychiatrists, junior doctors, and healthcare staff, as well as supervise/manage a small team of junior administrative staff.

The role is office-based, and you will work out of Whitestone Clinic, Nuneaton, although some travel may be required across a variety of sites within Coventry and Warwickshire.

The ability to travel independently between the sites is a requirement of the role. Travel between sites during the working day will be reimbursed via e-expenses.

We are a team committed to excellence, respect, and integrity.

As a key first point of contact, you will help ensure smooth day-to-day work loads, manage clinics and correspondence, and coordinate a wide range of tasks alongside your administrative team.

Working collaboratively with the Senior Admin Lead and wider administrative team, you'll offer management support to junior staff, uphold confidentiality, and support the consistent delivery of high-quality patient care.

Please do not apply if you cannot attend the interview on the date advertised. The interview is set for the 21st October 2026

Please note this is an office-based role, with commitment to working Monday to Friday, 9am to 5pm.

Main duties of the job

• Support and manage a small team of Administrative staff
• Deliver a professional and confidential secretarial service to medical staff
• Manage diaries, clinic bookings, and patient follow-up appointments
• Assist the Senior Admin Lead in coordinating work to support staff to ensure efficient workflow
• Liaise with patients, service users, and stakeholders in a compassionate and respectful manner
• Support the coordination of medical rotas and meetings
• Handle sensitive information with the utmost integrity and discretion

Detailed job description and main responsibilities

• Experience in a medical secretary or similar admin role
• Excellent communication, organisational and IT skills
• Ability to work independently, prioritise tasks, and use initiative
• A flexible, collaborative, and patient-focused approach

Join us and make a real difference in an environment that values compassion, teamwork, and continuous improvement.

For an informal discussion please contact Helena Emerton – Senior Admin Lead

Helena.Emerton@covwarkpt.nhs.uk

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.