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Job overview
PREVIOUS APPLICANTS NEED NOT APPLY
Band 4 Medical Secretary - Fixed Term 6 months
1 x 0.8 (30 hours) Days to be confirmed - Office based
Are you a compassionate team player with a passion for supporting clinical teams and delivering exceptional service? We are looking for a highly organised Medical Secretary to join our Community Mental Health Team based at Swanswell Point Coventry to provide vital administrative support to consultant psychiatrists, junior doctors, and healthcare staff.
We are a team committed to excellence, respect, and integrity. As a key first point of contact, you will help ensure smooth day-to-day work, manage clinics and correspondence, and coordinate a wide range of tasks.
Working collaboratively with the Senior Admin Lead and wider admin team, you'll offer support to junior staff, uphold confidentiality, and support the consistent delivery of high-quality patient care.
Main duties of the job
- Deliver a professional and confidential secretarial service to medical staff
- Manage diaries, clinic bookings, and patient follow-up appointments
- Assist the Senior Admin Lead in coordinating work to support staff to ensure efficient workflow undertaking Supervisions and Appraisals
- Liaise with patients, service users, and stakeholders in a compassionate and respectful manner
- Support the coordination of medical rotas and meetings
- Handle sensitive information with the utmost integrity and discretion
Detailed job description and main responsibilities
- Experience in a medical secretary or similar admin role
- Excellent communication, organisational and IT skills
- Ability to work independently, prioritise tasks, and use initiative
- A flexible, collaborative, and patient-focused approach
Join us and make a real difference in an environment that values compassion, teamwork, and continuous improvement.
Person specification
Other
Essential
- Ability to travel to multiple sites
Desirable
- Own transport
Experience
Essential
- Competent working with a range of Microsoft Office packages (e.g. Word, Excel, Outlook, PowerPoint & Access)
- Experience of working in a busy office/customer care environment
- Experience of working in a supervisory role and delegating work
- Medical secretarial experience
Desirable
- Competent working with EPR (electronic patient record) systems/software
Qualifications
Essential
- Good General Education (eg. GCSE English and Maths A-C)
- QCF Business Administration Level 3 (or equivalent)
- QCF Customer Service Level 3 (or equivalent)
- QCF Team Leading Level 2/First Line Management Level 3 (or equivalent)
Desirable
- Competent in working with & organising multiple consultants/medical professional diaries & clinics
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Applying for this NHS job
This advert is for Medical Secretary with Coventry and Warwickshire Partnership NHS Trust in Coventry, Midlands, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £27,485 - £30,162 per annum. The contract type is Fixed term: 6 months (March 2027). The application deadline is 03 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (23 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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