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Job requirements
Essential
9 listedRequirements the employer expects applicants to meet.
- Other
Ability to travel to multiple sites
- Experience
Competent working with a range of Microsoft Office packages (e.g. Word, Excel, Outlook, PowerPoint & Access)
- Experience
Experience of working in a busy office/customer care environment
- Experience
Experience of working in a supervisory role and delegating work
- Experience
Medical secretarial experience
- Qualifications
Good General Education (eg. GCSE English and Maths A-C)
- Qualifications
QCF Business Administration Level 3 (or equivolent)
- Qualifications
QCF Customer Service Level 3 (or equivolent)
- Qualifications
QCF Team Leading Level 2/First Line Management Level 3 (or equivolent)
Desirable
3 listedAdditional qualities the employer would prefer.
- Other
Own transport
- Experience
Competent working with EPR (electronic patient record) systems/software
- Qualifications
Competent in working with & organising multiple consultants/medical professional diaries & clinics
Job overview
Are you a compassionate team player with a passion for supporting clinical teams and delivering exceptional service? We are looking for a highly organised Medical Secretary to join our Children & Young Peoples support services team (also know as CAMHS) to provide vital administrative support to consultant psychiatrists, junior doctors, and healthcare staff.
The role is based at Hunter House, part of The Railings in Rugby with occasional cross cover to support staff in other locations (inc Stratford, Rugby and Coventry). The ability to travel independently between the sites is a requirement of the role & travel between sites during the working day will be reimbursed via e-expenses.
We are a team committed to excellence, respect, and integrity. As a key first point of contact, you will help ensure smooth day-to-day work, manage clinics and correspondence, and coordinate a wide range of tasks.
Working collaboratively with the Senior Admin Lead and wider admin team, you'll offer support to junior staff, uphold confidentiality, and support the consistent delivery of high-quality patient care.
Main duties of the job
- Deliver a professional and confidential secretarial service to medical staff
- Manage diaries, clinic bookings, and patient follow-up appointments
- Assist the Senior Admin Lead in coordinating work to support staff to ensure efficient workflow
- Liaise with patients, service users, and stakeholders in a compassionate and respectful manner
- Support the coordination of medical rotas and meetings
- Handle sensitive information with the utmost integrity and discretion
Detailed job description and main responsibilities
- Experience in a medical secretary or similar admin role
- Excellent communication, organisational and IT skills
- Ability to work independently, prioritise tasks, and use initiative
- A flexible, collaborative, and patient-focused approach
Join us and make a real difference in an environment that values compassion, teamwork, and continuous improvement.
For an informal discussion please contact Sian Hooper – Senior Admin Lead
sian.hooper@covwarkpt.nhs.uk
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Applying for this NHS job
This advert is for Medical Secretary with Coventry and Warwickshire Partnership NHS Trust in Coventry, England. It is listed as a Band 4 Medical secretary role. The advertised salary is £28,392 - £31,157 per annum. The contract type is Permanent. The application deadline is 11 Oct 2026.
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