Medical Secretary

Job overview

An exciting opportunity has arisen for an experienced secretary to join the Clinical Chemistry Team.   We are based in the Edwards Building on the Royal site campus.  We are a diverse team, knowledgeable and welcoming, working in an open plan office, creating an ideal atmosphere for peer support and sharing of best practice.

We offer flexibility in the workplace, opportunities for agile working and Liverpool University Hospital Foundation Trust offer a wealth of staff benefits, including discounted gym memberships, car lease schemes and free onsite health, and wellbeing activities such as Zumba classes, smoking cessation, pilates.    We also offer a wide range of in-house training programmes and opportunities for self-development.

The successful candidate should possess fast, accurate keyboard skills, medical terminology would be an advantage, as would previous experience working within an NHS office environment.

We are looking for a motivated, initiative-taking team member, who enjoys working within a demanding environment, enjoys interaction with both patients and colleagues, showing care, compassion and kindness.  If you feel you have the qualities we are looking for, please feel free to contact the department for an informal chat about this role.

Main duties of the job

• Type dictation from audio transcription of clinical correspondence and  documentation.    2. Quality check documentation completed in clinical administration support.    3. Ensure appropriate follow up arrangements/investigations are in place.  Liaise with personal medical secretary of speciality accordingly.    4. Complete any tertiary referrals to external Trusts and ensure these are  completed on the PAS system.  Keep track of referrals to ensure patient is  promptly reviewed.  Check that follow up appointments are arranged in  conjunction with patient pathway.    5. Mentor, train and supervise relevant junior staff as required.      6. Deal appropriately with concerns from staff in line with Trust policy.    7. To answer the telephone promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations.    8. Accurate use of patient information using the Patient administration System (PAS), including registration screen, checking patient details are correct, tracking of case-notes.

Detailed job description and main responsibilities

To provide a comprehensive administration/audio typing service in dealing effectively and efficiently with processing of daily workloads, and ad hoc office duties.  Ensure cross cover working where possible.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.