Medical Secretary - Infectious Diseases

Job overview

An exciting opportunity has arisen for an experienced secretary to join the Infectious Diseases Admin Team. We are a diverse team, knowledgeable and welcoming, working in an open plan office, creating an ideal atmosphere for peer support and sharing of best practice.

We offer flexibility in the workplace, opportunities for agile working and University Hospital Liverpool Group and offer a wealth of staff benefits, including discounted gym memberships, car lease schemes and free onsite health, and wellbeing activities such as Zumba classes, smoking cessation, Pilates. We also offer a wide range of in-house training programmes and opportunities for self-development.

The successful candidate should possess fast, accurate keyboard skills, medical terminology would be an advantage, as would previous experience working within an NHS office environment.

We are looking for a motivated, initiative-taking team member, who enjoys working within a demanding environment, enjoys interaction with both patients and colleagues, showing care, compassion and kindness. If you feel you have the qualities we are looking for, please feel free to contact the department for an informal chat about this role.

Main duties of the job

To provide a comprehensive service to the consultants and speciality teams, with the minimum of supervision. Organise your own workload and co-ordinate activities with other medical secretaries to ensure that an efficient service is provided. It is essential that you show initiative commensurate with the role and it is vital that confidentiality should be maintained at all times. Ensure cross cover working where possible.

Detailed job description and main responsibilities

• To provide a comprehensive service to consultants and speciality teams including nurse practitioners/clinicians
• To manage and maintain 18 week pathways including tertiary referrals to external trusts, and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.
• Mentor, train and supervise relevant staff as required. Deal with annual leave requests and sickness absence return to work interviews
• Support consultants in non clinical activities, ie preparing presentations documents, taking minutes of meetings, set agendas, circulate supporting documents etc.
• Ensure appropriate personnel are informed of consultant annual leave/study leave. Keep consultants informed of junior doctor leave, as it could have an effect on the service.
• Type dictation from audio transcription of clinical correspondence and documentation. Type discharge summaries as appropriate. Maintain an effective track on inpatient referrals to ensure patient is reviewed promptly.
• Work from initiative using own judgement, acquired knowledge and tact to deal with queries and resolve situations or refer to appropriate person.
• Ensure all correspondence relating to patient care is acted upon in a timely manner.
• Be able to work as part of a team, promote effective flows in the department to cover leave to ensure office runs smoothly.