Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
9 listedRequirements the employer expects applicants to meet.
- PERSONAL QUALITIES
Excellent organisational skills
- PERSONAL QUALITIES
Ability to successfully manage and resolve difficult situations
- KNOWLEDGE AND EXPERIENCE
IT Literate - Working knowledge of MS Office package
- KNOWLEDGE AND EXPERIENCE
Good verbal & written communication skills
- KNOWLEDGE AND EXPERIENCE
Good teamwork and self-management skills
- KNOWLEDGE AND EXPERIENCE
Experience of customer service in a multicultural environment
- KNOWLEDGE AND EXPERIENCE
Good customer service experience
- KNOWLEDGE AND EXPERIENCE
Experience of prioritising own workload in a highly pressurised working environment
- EDUCATION AND QUALIFICATIONS
GCSE Maths & English
Desirable
4 listedAdditional qualities the employer would prefer.
- PERSONAL QUALITIES
A good understanding of MS Office packages
- KNOWLEDGE AND EXPERIENCE
Working knowledge of healthcare based IT systems
- EDUCATION AND QUALIFICATIONS
Evidence of on-going continuous personal development (CPD) and training
- EDUCATION AND QUALIFICATIONS
Experience of working in a healthcare environment
Job overview
Patient Pathway Support (Band 2)
The post holder will be responsible for delivering an effective and efficient support the Community Maternity service, to assist in the provision of quality patient care. This will include general clerical and administrative duties that support the administrative elements of the entire patient pathway.
The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway.
Please note: once a sufficient amount of applications have been received the advert will close early.
Main duties of the job
The post holder will support the Community Maternity Teams, to assist in the provision of quality patient care. This will include general clerical and administrative duties that support the administrative elements of the entire patient pathway. The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway .Also responsible for delivering an effective and efficient support service to special
Detailed job description and main responsibilities
Please see the attached supporting document which contains more information about the role in job description and person specification.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Maternity Outpatient Administrative Clerk with Croydon Health Services NHS Trust in Croydon, England. It is listed as a Band 2 Clerk (discipline unspecified) role. The advertised salary is £30,142 pa incl HCAS (outer). The contract type is Permanent. The application deadline is 14 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (07 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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