Job overview
An opportunity has arisen to join our friendly centralised team of administrators to provide a comprehensive administrative and clerical service in support of the multidisciplinary team, in all areas of the Maternity and Neonatal services.
The successful candidate will have good, up-to-date IT skills and experience of using Windows based PC applications while being person-centred in their interactions with patients and staff.
We are looking for a person who is able to work within a team and also enjoys lone working and has experience of working with the general public in an administration role, preferably within a health care environment. They will need to adapt to meet the needs of the working areas which include our Antenatal Clinic reception, Birth Centre reception, Labour Ward, Postnatal Ward, Day Assessment Unit, Neonatal Unit and associated back office functions.
This full time role requires working a mixture of rostered shift times of 08:00am-16:00pm and 10:00am-18:00pm and includes weekend and bank holiday working.
Please note: we are unable to provide sponsorship for this position.
Main duties of the job
Provide clerical support in all areas of the maternity and neonatal services, using a wide range of IT systems, inputting of sensitive patient information and time sensitive data.
We are looking for a person who is able to work within a team and with experience of working with the general public in an administration role, preferably within a health care environment.
Please see attached Job description and person specification for full details of roles and responsibilities.
Detailed job description and main responsibilities
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Experience
Essential
- Relevant experience of working within the public in a customer/patient facing role and dealing with face-to-face enquiries and/or telephone calls
- Working within an administrative team
Desirable
- Reception experience in a healthcare setting
- Evidence of working on your own initiative within established procedures, organising and prioritising own workload
- Experience of dealing with difficult and sensitive situations
- Experience of working within a clerical setting using office procedures for a minimum of two years
Qualification
Essential
- Typing skills or experience or equivalent IT skills
- English and Maths Grade C GCSE or above
Desirable
- RSA typing level 2 or above (or equivalent)
- NVQ / A Levels
Knowledge and Skills
Essential
- Ability to work under pressure, prioritise workload and use own initiative
- Work effectively within a multidisciplinary team
- Good verbal and written communication skills
- Good organisational and time management skills
Desirable
- Knowledge of hospital systems and processes
- Knowledge of reception and admin procedures
Other job-related requirements
Essential
- Understanding of the need for confidentiality in the workplace
- Flexible approach to working
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Applying for this NHS job
This advert is for Maternity & Neonatal Ward Clerk/Administrator with Salisbury NHS Foundation Trust in Salisbury District Hospital. It is listed as a Band 2 Combined administrative role role. The advertised salary is £25,272 per annum. The contract type is Permanent. The application deadline is 20 Sep 2026.
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