Job overview
The post holder will be responsible for working within the Liaison and Diversion Partnership, with the flexibility of working across multiple L&D sites, when required. This role will be based at our Spennymoor Investigation Hub
The Post holder with be part of a multidisciplinary team, primarily completing screenings of individuals needs at different stages of their journey through the Criminal Justice System.
The post holder will use screening tools to identify health and social care needs.
The post holder will assist individuals to navigate health and social care services to address identified needs and will be required to complete onward referrals where appropriate and provide short term intensive support to patients and their families.
The post holder will also be responsible for completing Face to Face Assessments, as well as Court Reports outlining individual’s needs that may need be considered when decisions about charging and sentencing are made.
The post holder will work in a trauma informed way, providing appropriate liaison to prevent an individual having to “re-tell their story”.
The post holder will require additional vetting from Durham/Cleveland Police for role, which is based within the Police Custody settings.
The post holder will be required to provide high quality information to key decision makers in youth and criminal justice agencies, including the police, courts, probation and Youth Justice Teams (YJTs), as well as some voluntary sector services.
Main duties of the job
- Work collaboratively with partners to carry out initial remote triage and sign post the detainee to the relevant service.
- Be the initial point of contact in the L&D pathway, planning contact flexibly to meet the Liaison & Diversion partnership needs.
- Work as part of a team with the freedom to work independently, particularly in relation to providing advice to service users, carers, and professionals who contact the service.
- Work with service users in conjunction with other professionals, to devise and implement effective individualised packages of support.
- Provide initial support to sign post appropriate services and agencies.
- Work in partnership to regularly signpost detainees to partners and community agencies.
- Sign post to on-going support from relevant services, to build in aftercare and immediate access to services with partners. Analytical Data and Information
- Record activity and results, accurately and in a timely manner, to support service development
Detailed job description and main responsibilities
Provide support to individuals while in custody
- Provide assertive and persistent support to repeat offenders promoting effective engagement to achieve personal goals and aspirations.
- Be the initial point of contact in the L&D pathway, planning contact flexibly to meet the Liaison & Diversion partnership needs.
- Provide initial support to sign post appropriate services and agencies.
- Work in partnership to regularly signpost detainees to partners and community agencies.
- Sign post to on-going support from relevant services, to build in aftercare and immediate access to services with partners.
- Provide support to the partnership with tasks to ensure the detainee engages with the partnership on release.
Person specification
Skills
Essential
- Demonstrate an understanding of the needs of chronically excluded and vulnerable people
- Knowledge of the range of services available for people with multiple and complex needs.
- Knowledge of relevant practice in relation to safeguarding vulnerable groups, including children
Desirable
- Knowledge of causes and effects related to social inclusion and the barriers that can prevent access
- Ability to identify discrimination in its many forms.
Knowledge
Essential
- Within the last 2 years at least one year’s experience of successfully delivering advice or support in a health, social care or offender service setting.
- Experience of working (employed or volunteer capacity) with people experiencing either homelessness,substance misuse, re-offending behaviours or mental ill-health needs
- Experience of working with and managing risk therapeutically.
- Previous experience of working within a partnership environment or with other agencies.
Desirable
- Experience of mentoring or supervising staff or volunteers.
- Personal experience of social exclusion or recovery.
- Experience of lone working and personal safety.
education
Essential
- Qualified to Social Care Level 3 or equivalent
Desirable
- Qualified through appropriate life or job experience
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Applying for this NHS job
This advert is for Liaison and Diversion Navigator with Spectrum Community Health CIC in Spennymoor, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per anum. The contract type is Permanent. The application deadline is 12 Aug 2026.
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