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Job requirements
Essential
27 listedRequirements the employer expects applicants to meet.
- Experience
Experience of providing advice and guidance on Learning & Development
- Experience
Experience of developing and delivering learning interventions to meet specific needs
- Experience
Experience of managing organisation-wide processes (such as appraisal) and monitoring continued performance against required standards
- Experience
Full driving licence and able to travel across the Trust footprint
- Skills / Competencies
Highly developed coaching skills
- Skills / Competencies
Able to communicate complex and sensitive information to staff at all levels of the organisation and to external agencies, using a range of techniques
- Skills / Competencies
Excellent written and verbal communication skills, with the ability to present and explain complex information clearly
- Skills / Competencies
Effective presentation and organisational skills
- Skills / Competencies
Ability to negotiate and influence persuasively, commanding confidence and respect from colleagues, staff and representatives
- Skills / Competencies
Strong analytical, problem-solving, reasoning and decision-making skills
- Skills / Competencies
Ability to design, deliver and facilitate training and learning interventions
- Skills / Competencies
Ability to maintain confidentiality and handle sensitive situations appropriately
- Skills / Competencies
Strong management, motivation and leadership skills
- Skills / Competencies
Able to work to tight deadlines and pay close attention to detail
- Skills / Competencies
Able to prioritise and manage own workload, proactive and self-motivated
- Skills / Competencies
Flexible, highly motivated and able to project a professional image
- Skills / Competencies
Demonstrable compassionate and inclusive leadership
- Skills / Competencies
Experience in the application of HR processes
- Skills / Competencies
Demonstrable experience of line management responsibilities
- Values and Behaviours
Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
- Values and Behaviours
Being at our best – professional and adaptable and takes pride in work
- Values and Behaviours
Making a difference – act with compassion, kindness and integrity towards everyone
- Qualification and Knowledge
Masters-level qualification or equivalent experience, or willingness to work towards
- Qualification and Knowledge
Recognised coaching qualification
- Qualification and Knowledge
CIPD registration, or willingness to work towards
- Qualification and Knowledge
Evidence of relevant continuing professional development (CPD)
- Qualification and Knowledge
Knowledge and understanding of key issues within the NHS and/or other public sector organisations
Desirable
Not listed in the available specification.
Job overview
Are you passionate about people, leadership, and unlocking potential? Do you thrive in a dynamic environment where no two days are the same? Do you love to facilitate great learning experiences? We're looking for a Learning & Development Manager to help us build a brilliant, compassionate, and forward-thinking NHS workforce.
In this exciting role, you’ll:
- Be a trusted advisor to managers and staff on all things learning and development.
- Lead inspiring training and development initiatives that are in line with the new NHS Leadership & Management Framework: Leadership and Management Framework
- Deliver engaging, impactful learning experiences—from engaging training delivery, to team building.
- Provide support Trust wide through the delivery of our People strategies and projects.
Main duties of the job
You’ll need to bring:
- Training/ learning/ facilitation delivery skills
- Coaching experience and a passion for people development
- Outstanding communication and influencing skills
- Knowledge of L&OD best practices
- The drive to lead projects, organisational development interventions and shape future-ready teams
This is your chance to make a real impact across the organisation- empowering individuals, enhancing services and helping to shape a positive culture!
You will drive the continuous professional development of our staff through the identification and provision of learning and development opportunities. You will actively support a culture of learning and personalised, impactful development.
Detailed job description and main responsibilities
Our ideal candidate will hold a recognised and relevant learning qualification. You will have knowledge of current issues and future trends in learning. You will have demonstrable experience of delivering high-quality learning and facilitation with the ability and drive to develop and deliver improvement to learning and strategies that support this. You will have developed strength in supporting teams and have experience of embedding a learning culture across organisations.
This advert will close on 22 September 2026.
NWAS is committed to employing compassionate, inclusive adaptive leaders. We offer a dynamic recruitment process, enabling applicants to work together, be at their best to make a difference, in line with our Trust values and leadership philosophy. Applicants are requested to be available on 1st October 2026 for the selection process.
As part of the recruitment process, if you are successfully shortlisted, you will be invited to take part in an Assessment Centre. This may include completion of group activities, delivering a micro teach or similar, followed by a professional discussion.
The dates of these elements are as follows:
- Notification of final shortlisting by 28th September 2026.
- Assessment centre will take place on 1st October 2026.
Please contact Danielle Soens-Hughes, Head of Learning and Leadership at danielle.soens-hughes@nwas.nhs.uk for a chat about the role!
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Applying for this NHS job
This advert is for Learning & Development Manager with North West Ambulance Service NHS Trust in Bolton, England. It is listed as a Band 7 Manager role. The advertised salary is £49,387 - £56,515 Per Annum. The contract type is 12 months (Fixed Term). The application deadline is 22 Sep 2026.
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