Lead Administrator Perinatal Mental Health Services

Job overview

We are looking for an enthusiastic and well-motivated individual with excellent organisational and interpersonal skills to lead our fast paced, administration team.

The post holder will have overarching responsibility for the management of the administration team which is based across Dorset. You will ensure the smooth operation of the service ensuring appropriate cover is provided across teams and locations during operational hours. You will co-ordinate support to clinicians to make the best use of the resources available and play a key role in projects to develop the administration service and streamline processes as well as working closely with the leadership team.

This is a varied role, you'll be given the autonomy to make decisions and work independently, with the support of the service and team leads, as and when needed.

Main duties of the job

In collaboration with the Perinatal Community Team Lead and Perinatal Admin Colleagues.

- Develop, provide and maintain comprehensive administration support to and Head of Service, Perinatal Community Team Lead.

- Undertake specific and defined pieces of work to support the and Head of Service and Perinatal Community Team Lead to include delivering on National and local targets, which includes being responsible for ensuring the referral system and waiting list tool are manged within agreed timescales,

- Producing reports to support management decision making, and responsibility for monitoring activity and data via power Bi.

- Line manager, support and offer guidance to Medical Secretaries, Administrators and Ward Clerk on the inpatient unit. Oversee the administration systems and processes.

- To be adaptable, flexible and able to prioritise and manage time efficiently. To be able to delegate tasks and ensure completion.

- Communicate effectively at different levels of the service and organisation, in both verbal and written form, having good clerical, organisational, and interpersonal skills.

Detailed job description and main responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Prince’s Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.