
Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
9 listedRequirements the employer expects applicants to meet.
- Experience
Competent in the use of word processing, internet and Microsoft office packages – Word, Excel, PowerPoint, OneNote
- Experience
Experience of communicating with people across all levels.
- Experience
Providing a full service to meetings, including minute/accurate note taking.
- Qualifications
Minimum 3 GCSEs at Grade C or above, including English Language and Mathematics
- Qualifications
NVQ Level 3 in Business Administration
- skills, knowledge, abilities
High standard of verbal and written communication skills, able to generate own correspondence and reports
- skills, knowledge, abilities
Ability to work under pressure and meet deadlines and to prioritise/organise workload
- skills, knowledge, abilities
Use of Microsoft suite of Office tools
- skills, knowledge, abilities
Ability to prioritise multiple interdependent tasks and plan and organise a broad range of complex activities
Desirable
6 listedAdditional qualities the employer would prefer.
- Experience
Experience of working within a similar role.
- Experience
Experience of working with Microsoft Project
- Experience
Experience of E-Procurement
- Experience
Has current or previous experience of working within Universal Services -Children’s and Families Care Group
- skills, knowledge, abilities
Proficient in the use of social media platforms in a professional environment
- skills, knowledge, abilities
An understanding of NHS systems, applications and processes
Job overview
*INTERNAL MPFT APPLICATIONS ONLY*
Main duties of the job
- Provide administrative and digital support to the 0-19 Service.
- Support delivery of 0-19 projects and service improvement initiatives.
- Act as the first point of contact for project-related enquiries.
- Manage service social media accounts and website content.
- Create project case studies, reports, and supporting documentation.
- Organise and support meetings, including agenda preparation, minute taking, and follow-up actions.
- Support ordering, invoices, and budget-related administration.
- Coordinate diaries, meetings, venues, and stakeholder communications.
- Maintain project records, plans, risk information, and documentation.
- Monitor and manage shared mailboxes, Specialist SharePoint site and service communications.
Detailed job description and main responsibilities
- Deliver a comprehensive administrative service to the 0-19 Service.
- Provide project support across multiple workstreams, ensuring project information is accurate and maintained to deadline.
- Assist the team with planning, reporting, risk management, issue escalation, and project closure activities.
- Develop and maintain project documentation, reports, project plans, and processes.
- Coordinate meetings/training involving large groups of staff and external partners.
- Use Microsoft Office, Microsoft Project, Canva, Sway, finance, and risk management systems to support service delivery.
- Support organisational change and service developments within the Family Health & Wellbeing Service.
- Work independently, managing competing priorities and deadlines with minimal supervision.
- Maintain accurate project records, databases, and documentation.
- Produce reports, project updates, correspondence, and presentations.
- Plan and coordinate meetings, venues, resources, and stakeholder attendance.
- Take, transcribe, and circulate meeting minutes and action logs.
- Manage diaries and schedules for project and service activities.
- Monitor the service website and publish regular social media content.
- Coordinate project communications and respond to enquiries.
- Support procurement, ordering, invoice tracking, and financial administration.
- Analyse information, identify potential issues, and maintain quality and consistency in project data.
- Prioritise workload effectively across multiple projects and deadlines.
- Contribute to process improvement and the development of efficient administrative systems.
- Support induction and guidance of new staff where required.
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Applying for this NHS job
This advert is for *INTERNAL MPFT APPLICATIONS ONLY* Digital and Project Support Officer with Midlands Partnership University NHS Foundation Trust in Stafford, England. It is listed as a Band 3 Project support officer role. The advertised salary is £25,760 - £27,476 pa pro rota. The contract type is Permanent. The application deadline is 01 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (17 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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