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Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
16 listedRequirements the employer expects applicants to meet.
- Experience
Demonstrable knowledge of secretarial and administrative procedures at a high level of competence acquired through both training and experience
- Experience
Proven experience of working in an office environment, resolving queries and using initiative to ensure first-class service delivery.
- Experience
Previous NHS or healthcare experience, or experience of working in a healthcare setting
- Experience
Evidence of leading a team
- Communication
Able to communicate accurately and effectively with patients and colleagues, verbally and in writing
- Communication
Able to follow instructions and complete assigned tasks.
- Communication
Able to deal with the public in person and on the phone
- Communication
Able to support and reassure patients/carers in distress
- Communication
Understands importance of maintaining confidentiality
- Health, Safety and Security
Able to identify risk issues in immediate working environment and correct where possible or report to manager
- Health, Safety and Security
Promote an awareness of incident reporting
- Knowledge and Qualifications
Educated to GCSE level or equivalent, with Grade C or above in English and Maths
- Knowledge and Qualifications
Knowledge of the full range of administrative procedures, acquired through training and previous experience of working in an administrative environment.
- Knowledge and Qualifications
Awareness of the requirement to maintain confidentiality, and knowledge of the Data Protection Act.
- Personal and People Development
Demonstrates understanding of own role within the team
- Personal and People Development
Able to induct new staff into the department, providing training to new colleagues
Desirable
1 listedAdditional qualities the employer would prefer.
- Knowledge and Qualifications
NVQ Level 4 in Business Administration, Customer Service, Healthcare Support Services or equivalent qualification.
Job overview
We are looking for an experienced Administrator to join our friendly, professional and motivated team in the UCLH Integrated Care Operations (ICO) service. You will be a valued member of the current administrative workforce, working closely with the various teams within the service and providing a high-quality level of administration service to the Administrative Service Manager, Senior Nurse, Head of Integrated Care Operations and Nurses within the ICO.
The successful applicant must possess a high level of IT skills and be proficient in the collection, recording and analysis of data. Applicants must also have experience of working as part of a multidisciplinary team as this is a responsible and varied post with an important role in providing continuity of the service. Excellent communication skills are a must.
Main duties of the job
Duties will include the production of daily, weekly and monthly reports to evidence the workings of the teams, the maintenance of databases to ensure they are meeting the needs of the service and the reliability of the data, minute taking, diary management of the Senior staff and the provision of support across the service as/when required
Detailed job description and main responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.
UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
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Applying for this NHS job
This advert is for Integrated Care Operations Administrator with University College London Hospitals NHS Foundation Trust in London, England. It is listed as a Band 4 Administrator role. The advertised salary is £34,186 - £37,389 per annum inclusive of HCAS, (pro-rata for part time). The contract type is Fixed term: 8 months (Limited Funding (31-03-2027)). The application deadline is 13 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (04 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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