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Job overview
Reporting to the Divisional Director of Operations, and professionally accountable to the Divisional Director, the General Manager is responsible for the operational and strategic management of a large, complex directorate across the Trust. The post holder leads service delivery and improvement at scale, managing multiple services/sites, and influencing regional and system-wide developments.
The post holder will leads the service delivery and improvement within a single directorate, ensuring high-quality care and efficient use of resources, ensuring their directorate provides high quality patient care and achieves its performance objectives. This will include accountability for the delivery of high quality patient care, clinical governance, patient safety, clinical quality, and delivery of people and financial metrics.
They will have shared responsibility with the other General Managers and members of the divisional management team for driving forward division wide programmes of work and service developments.
Main duties of the job
- Delivery of agreed performance indicators in relation to clinical outcomes, clinical efficiency, financial sustainability and productivity gains, and service line reporting.
- Ensure the Directorate has clearly defined performance objectives supported by a management regime to deliver continuous improvement.
- Manage the implementation of systems, control processes and risk management arrangements to support monitoring of compliance with clinical governance standards, other Trust-wide policies and processes and best practice requirements;
- Responsible for maximising staff engagement across the directorate through effective leadership and the application for best practice in people management.
- Be accountable to the Divisional Director of Operations for the sound financial management of the directorate, in line with Standing Financial Instructions and following the latest Trust guidance.
- Support the Divisional Director in identifying both new opportunities for the individual services within the directorate, arising from changes in the external environment or internal innovation and potential threats and ways to respond to them;
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Person specification
Experience
Essential
- Significant experience in clinical service management at a senior operational level in a large, complex acute hospital environment, including track record of staff management, financial management, performance management and change management
- Demonstrable success in delivering large scale change and performance with and through management and clinical teams
- Track record of financial delivery
- A good understanding of the changing NHS environment.
Education/ Qualifications
Essential
- First degree or equivalent experience
- Evidence of specialist knowledge at higher degree or masters level or equivalent experience
- Extensive knowledge of the NHS in the acute sector with up to date knowledge of patient services
- Evidence of CPD
Skills/Knowledge/ Abilities
Essential
- Ability to think and plan strategically, tactically and creatively, and to prioritise work programs in the face of competing demands
- Ability to manage and deliver services within resources Ability to critically analyse highly complex financial and clinical data sets
- Able to effectively manage performance by holding themselves and others to account for service outcomes
- Able to actively contribute to plans to achieve service goals
- Manage people, by providing direction, reviewing performance, and motivating others Ability to network and collaborate constructively with internal and external partners to deliver and improve services
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Applying for this NHS job
This advert is for Integrated Care General Manager with Imperial College Healthcare NHS Trust in Trust Wide. It is listed as a Band 8 Manager and corporate role. The advertised salary is £88,250 - £100,355 pa inclusive. The contract type is Permanent. The application deadline is 21 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (12 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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