Inpatient Admin Coordinator

Job overview

We are looking to appoint an enthusiastic, efficient and motivated individual to join our inpatient admin coordination team. Our coordination team are integral to the smooth running of the unit to support excellent patient care.

You will work as part of the mutli-disciplinary team to support the flow of patients and information through the unit. This may be relating to admissions from our acute hospitals, liaison with health professionals and relatives visiting the ward or maintaining stock and medical supplies. We work as a team so train all staff in all aspects of the role but can support staff to specialise and take on responsibility in specific areas if they have a special interest.

The role includes telephone contact with patients, relatives, and a broad range of staff across the organisation. You will need to be computer literate, be familiar with Microsoft Office and have good communication, with a positive, flexible approach to your workload. If you like to be kept busy and enjoy the satisfaction of knowing you have made a difference, we would like to hear from you.

Main duties of the job

• Supporting smooth patient flow in and out of the rehab units.
• Using initiative to manage and prioritise own workload, work independently in planning and organising tasks, with support from the Unit manager and Operations Partner.
• Provide daily routine administrative tasks including: email, telephone calls, photocopying, filing, scanning, typing, disposal of sensitive material (this list is not exhaustive) whilst maintaining confidentiality.
• Use a range of media to communicate with others including face to face, telephone, e-mail, letter and conference calls.
• A point of contact to healthcare professionals and others (including patients, carers, and external partners) by telephone taking messages and passing them on promptly and efficiently.

Detailed job description and main responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

Please note, we cannot offer a Certificate of Sponsorship for this role. If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.

If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.