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Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
25 listedRequirements the employer expects applicants to meet.
- Other
Ability to sustain the attention to detail required for checking documents/records, writing reports and protocols and analysing statistics, interruptions to deal with staffing or project issues
- Other
Concentration required when analysing data, checking and reconciling information, answering queries from staff, etc.
- Other
Must be able to work with light to moderate loads as the role will entail on occasion working with paper documents, record files and boxes of records (there will be some physical movement/transport of boxes across short distances using available equipment)
- Experience
Experience of working as a Senior IG Officer or Manager within the information governance, data protection and records management functions
- Experience
Experience of project management
- Experience
Highly developed specialist knowledge, underpinned by theory and experience. In depth knowledge of information governance and records management including over a range of management, operational and legislative areas (DPA, FOI, GDPR, etc)
- Experience
Experience of managing departmental staff including recruitment, performance and work allocation
- Experience
Experience of working with the Data Security & Protection Toolkit (DSPT)
- Experience
Experience in review and assessment of Data Protection Impact Assessments
- Experience
Ability to work in a demanding environment
- Skills & Knowledge
Knowledge and experience of delivering a full IG function across an organisation including information sharing and transfer, legislation, training, FOIA/EIR, Subject Access requests, IG incidents, IG risk and records management
- Skills & Knowledge
Excellent communication skills in order to communicate records management issues at a senior management and clinical/corporate staff level
- Skills & Knowledge
Highly developed analytical skills in order to deal with complex facts or situations requiring analysis including issues involving a multiplicity of targets/objectives
- Skills & Knowledge
Demonstrates accountability for decisions taken, by considering consequences, impacts and implications
- Skills & Knowledge
Overcomes obstacles, and shows resilience in achieving desired
- Skills & Knowledge
Ability to interpret complex data sets
- Skills & Knowledge
Ability to persuade and engage staff of the importance of records management projects and initiatives
- Skills & Knowledge
Ability to negotiate with and motivate sites on project delivery, including linking with the Estates function on other initiatives
- Skills & Knowledge
Lead specialist for records management function and able to interpret national policies for own specialism. Acts without reference to manager in capacity as records management lead.
- Skills & Knowledge
Confidence and expertise to propose policy or process changes including where there is an impact beyond own area
- Skills & Knowledge
Ability to sustain effective relationships both internally and externally
- Skills & Knowledge
Must have the ability to make judgements where there are conflicting views (for example, on projects) and there is the need to make decisions on complex issues
- Skills & Knowledge
Excellent planning and organisational skills with the ability to effectively reprioritise where necessary
- Education/Qualification
Masters degree or first degree and/or equivalent professional experience/qualifications
- Education/Qualification
Evidence of continuing professional development in the field of information governance and/or records management
Desirable
6 listedAdditional qualities the employer would prefer.
- Experience
Experience working in an NHS organisation or senior information governance role across any sector
- Experience
Experience of incident handling, reporting and investigation methods
- Experience
Project management qualification
- Skills & Knowledge
Ability to understand complex legislation and to translate this into requirements for implementation and to effectively contribute to managing large scale change within an organisation
- Skills & Knowledge
Experience in implementing and/or supporting EDMS or EDRMS solutions
- Skills & Knowledge
High level of computer literacy including Microsoft Office
Job overview
Join CLCH’s Information Governance (IG) team as an Information Governance and Records Manager and play a key role in ensuring information is managed, protected and used appropriately across the Trust.
Working closely with the Head of Information Governance, Data Protection Officer and Deputy Head of Information Governance, you will contribute to the delivery of IG strategies, policies and compliance. You will have the opportunity to influence good practice across the organisation, provide practical advice on complex IG matters and raise awareness of effective records management.
A key part of the role is managing the Trust-wide archiving service. You will identify and appraise records held at Trust sites and in off-site storage, ensuring records are appropriately archived or securely destroyed in line with national guidance.
You will also support data protection audits, DSP Toolkit requirements and records management training, while helping coordinate the work of the Information Governance Group (IGG) and Information Asset Group (IAG).
This is a varied role offering the opportunity to make a meaningful contribution to information governance, data protection and records management across CLCH.
Main duties of the job
- Support the Trust’s compliance with relevant information governance legislation, guidance and best practice, including UK GDPR, Data Protection Act 2018, Access to Health Records Act 1990, Freedom of Information Act 2000, Environmental Information Regulations, common law duty of confidentiality, Caldicott recommendations and the Records Management Code of Practice.
- Support data protection audits and contribute to DSP Toolkit requirements.
- Review and provide timely advice on IG queries, including contracts, information-sharing and transfer agreements, service mobilisations and demobilisations, and Data Protection Impact Assessments (DPIAs).
- Ensure accurate and up-to-date DPIAs and the Freedom of Information publication scheme are maintained.
- Support records management training and raise awareness of good records management practice.
- Coordinate the preparation of agendas, reports and minutes for IGG and IAG meetings.
- Manage the Trust-wide archiving service, including identifying and appraising records held at Trust sites and in off-site storage and preparing records for archiving or ensuring their secure destruction in line with national guidance.
- Work with the Head of IG, Data Protection Officer and Deputy Head of IG on matters relating to information governance and the delivery of IG strategies, policies and compliance.
- Promote effective information governance and records management across CLCH.
Detailed job description and main responsibilities
Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Information Governance and Records Manager with Central London Community Healthcare NHS Trust in London, England. It is listed as a Band 7 Manager role. The advertised salary is £58,133 - £65,261 per annum, inclusive of HCAS. The contract type is Permanent. The application deadline is 29 Sep 2026.
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