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Job overview
We have an exciting opportunity within the Clinical Administration team (CAS) for a Hub manager.
You will be responsible for proactively managing the administration team, including outpatients, WL and typing and tracking teams. Focus will be on ensuring the hub is meeting the expected KPI's and identifying continuous service improvements.
You’ll be required to analyse performance data ensuring high standards of operational integrity, using the data to coach and develop your team.
As an advocate for the clinical administration service, you will be a visible role model promoting the work and achievements of our teams.
Main duties of the job
If you are someone who;
- Can motivate and inspire teams to do the right things for our patients every day
- Is passionate about what you do and takes pride in delivering the very best work
- Has excellent verbal and written communication skills with a confident telephone manner
- Has previous experience of managing a team
- Has a good understanding of and strong interest in the NHS
- Has experience of working effectively with minimal supervision
- Thrives on a challenge
- Remains calm under pressure, can manage a number of tasks simultaneously and maintain excellent attention to detail while working to strict deadlines
- Is an effective communicator with strong interpersonal skills with the ability to build rapport with a range of people, including senior key stakeholders and colleagues
- Has great writing and administrative skills, with competency in using Microsoft Office – Excel, Outlook, Word, PowerPoint
- Uses their initiative and can think on their feet
Then we’d love to hear from you!
We know that investing in our staff’s development, and supporting and caring for them, will enable them to deliver great care; with commitment, compassion and courage. You will be able to enjoy a fulfilling career within the NHS with opportunities to develop, grow and progress.
The benefits are also great too with a starting salary of £28,407, rising with regular increments. 27 days annual leave plus bank holidays upon entry and eligibility to join the NHS pension scheme as well as many other benefits.
Detailed job description and main responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
We reserve the right to close the advert early in the event of high levels of interest. Therefore, early applications are encouraged.
Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.
We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.
Person specification
Other Requirements
Essential
- Interested in personal development.
- Flexible approach to hours and conditions
- Can travel to all sites
Application Completion
Essential
- ALL sections of application form FULLY completed
Education/ Qualifications
Essential
- Degree or equivalent level of knowledge
- Management/Team leader qualification or willing to work towards
Special Attributes and other
Essential
- Professionalism
- Caring
- Honest
- Accountable
- Tenacious
- Drive for Excellence
Knowledge, Training & Experience
Essential
- Experience of providing a service to patients/customers
- Experience of Microsoft Office products
- Experience of managing a team
- Understanding of the clinical administration pathway
- Experience of conflict resolution
- Experience of working within the General Data Protection Regulations 2018
- Experience of using electronic systems
- Experience of working in a multi-disciplinary team
Desirable
- Experience of managing the administration department in an NHS Organisation
- Experience of the Clinical administration pathway
- Project/Change Management Experience
Communication and Interpersonal Skills
Essential
- Team working
- Good Organisational skills
- Knowledge of Trust Access Policy
- Knowledge of Referral to Treatment rules and guidelines
- Ability to prioritise team workload
- Good understanding of the NHS Agenda
- Knowledge of, and adherence to, General Data Protection Regulations
- Good keyboard skills
- Ability to communicate effectively using a variety of media
- Proven experience of working to deadlines
- Problem solving abilities
- Knowledge of leadership
- Proactive and able to work on own initiative
Desirable
- Ability to analyse data
- Ability to manage a budget
- Previous NHS experience
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Applying for this NHS job
This advert is for Hub Manager with Hull University Teaching Hospitals NHS Trust in Hull, North East and Yorkshire, England. It is listed as a Band 5 Manager and corporate role. The advertised salary is £32,073 - £39,043 per annum. The contract type is Permanent. The application deadline is 03 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (20 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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