Health Innovation West of England Project Manager (Academy)

Job overview

Project Manager (Academy) - Band 6

This job is offered on a Fixed Term basis for 12 months.  The Job Description refers to two seperate roles and this application will be for the Academy only.

We're looking for an organised, proactive Project Manager to join the Health Innovation West of England Academy.

The Academy helps people across health and care develop the skills, confidence and networks to lead improvement. We design and deliver practical learning programmes in quality improvement, innovation and leadership, supporting staff to make meaningful changes that improve care for patients and communities.

This role is all about making that happen.

You'll play a key role in coordinating the day-to-day running of our programmes, helping to ensure workshops, events and online learning run smoothly, participants have a great experience, and the team has the information and support needed to deliver high-quality learning.

Working closely with Senior Project Managers, facilitators and colleagues across the organisation, you'll help coordinate engaging learning experiences while monitoring participation, evaluation and impact. Over time, you'll also have the opportunity to develop your facilitation skills and support the delivery of workshops and online learning.

Main duties of the job

Your responsibilities will include:

• Coordinating the operational delivery of Academy programmes, workshops and events.
• Organising face-to-face and online learning, including workshop logistics, learning resources and participant communications.
• Building positive relationships with people.
• Monitoring activity, maintaining accurate records and supporting evaluation, impact measurement.
• Producing reports, presentations and communications for a range of audiences.
• Working with colleagues across communications, events, insight and evaluation to ensure programmes run effectively.
• Supporting the organisation of the Academy team and contributing ideas for improvement.
• Championing co-production, equity, inclusion and anti-racist practice throughout our work.

We're looking for someone who enjoys bringing order to complex work and helping other people succeed.

You'll probably have experience coordinating projects, programmes, events or learning activities and be comfortable managing multiple priorities at once.

You'll also have:

• Excellent organisational/planning skills.
• Strong communication skills.
• Confidence building relationships with a wide range of people.
• A passion for making things run smoothly.
• Experience collecting, analysing and presenting data
• Curiosity
• A collaborative approach and a genuine desire to improve the way things work.

Detailed job description and main responsibilities

Please refer to the additional information supplied before applying for this job.

Person Specification

• Knowledge and experience

Essential

• Experience of project and/or contract management.
• Knowledge of project management methodologies.
• Experience and understanding of evaluating and measuring the performance of health/social care/academic/innovation services.
• Knowledge of the health and social care system or other areas within which Health Innovation West of England operates and current priorities.

Desirable

• Previous experience of working in healthcare, academia, innovation, VCSE sector, or another environment within which Health Innovation West of England operates.
• Quality improvement qualification or experience in working or supporting QI projects.
• Experience in supporting events both small (<30) and large scale (>30).

• Skills and capabilities

Essential

• Excellent organisational and time management skills.
• Able to work independently as required.
• Excellent keyboard skills with knowledge of Microsoft Office – Word, Outlook, Excel, PowerPoint, and Teams.
• Able to clearly communicate complex information verbally, in writing and electronically in appropriate formats.
• Knowledge and understanding of confidential information management.

Desirable

• Understanding of anti-racism and commitment to furthering equity in healthcare.
• Good understanding of Verto or a similar project management software solution.
• Good understanding of using Zoho or a similar CRM system.
• Experience of co-ordinating and chairing meetings.
• Experience of client relationship management.
• Experience of using Canva or other design software.
• Experience of supporting communications campaigns and/or communities of practice/networks.

• Values and behaviours

Essential

• Values and respects others, treats everyone as an individual, and is non-judgemental.
• Motivated to be genuinely kind and caring.
• Helps and co-operates with colleagues.
• Pro-active and takes responsibility.
• Willing to learn and open to change.
• Motivated to make a difference.
• Takes pride in themselves, their appearance, their role and where they work.

• Physical, mental and emotional effort

Essential

• Physical skills: The post-holder will be required to sit for extended periods of the day.
• Physical effort: Assist in organising, transporting, and setting up relevant equipment for events.
• Emotional effort & key stressors: Able to effectively manage pressure and stress and to deal with conflict, all of which is inherent within the responsibilities of the post.
• Mental effort: Frequent requirement for concentration where work patterns are unpredictable, including managing interruptions and responding to ad hoc requests, while maintaining delivery to short turnaround times.
• We welcome applications from all candidates and will make reasonable adjustments to accommodate your working life experience with the organisation.

• Working environment and travel requirements

Essential

• Ability to comply with the travel requirements of the post, including work-related journeys within the Health Innovation West of England region (regularly) and nationally (occasionally), including overnight stays.
• Prolonged periods sitting at a desk answering phones, responding to emails, or using VDU equipment each day.