Gynae Oncology Coordinator

Job overview

The Women's Health Oncology Admin Coordinator role will work as part of the Women's Health Administrative Team, who deliver a wide range of admin services within Gynaecology Oncology Services at Luton, for inpatient and outpatient treatment pathways. The post holder will be responsible for coordinating the day-to-day management, booking, and cancellation of outpatient activity ensuring that current National oncology standards are achieved within required timeframes.

The role requires strong organisational skills and the ability to work effectivity with a wide range of clinical colleagues. The ability to work under pressure to delivery accurate, high quality work is an essential part of the role, whilst maintaining professionalism and a high level of communication skills at all times.

The post holder will oversee and support the day-to-day services in accordance with agreed objectives, targets, quality standards, controls and resource constraints providing cross cover with secretarial and coordinator colleagues within the women's services department. The post holder will support the delivery of quality and regulatory standards. The post holder will also offer a high level support to the administration and organisation of key clinical staff.

Main duties of the job

• To ensure patient's cancer pathways are managed per NHS standards ensuring timely booking of appointments, oversight of attendance, escalation of obstacles to treatment and processing of discharge within national standard timeframes.

The post holder will directly support the Straight to Test Nurse in the delivery of the administrative requirements of the Gynae Oncology service, cross covering during absence.

The post holder will coordinate Gynae Oncology patients attending weekly Gynae Cancer PTL and managing associated actions.

Detailed job description and main responsibilities

Coordinate and oversee the administrative and secretarial processes in support of effective delivery of the Gynaecology Oncology Service.

Act as a contact point and liaise 1-1 with clinicians, patients, medical and nursing staff and external agencies either face-to-face or over the telephone.

Add patients to waiting lists at the direction of medical staff and make necessary outpatient appointments.

Directly support the Straight to Test Nurse in the delivery of the administrative requirements of the Oncology service, cross covering during annual leave and any other absence.

Use clinical systems such as iPM, ICE, Infoflex, Bighand to oversee daily clinic management for Womens Health Services (Gynaecology) e.g. authorise overbooks, setting up of additional clinics, day-to-day clinic amendments.

Ensure policies and guidelines regarding patients who do not attend (DNA) clinic appointments are adhered to. This includes complying with the failsafe system, which is a requirement.

Receive, sort and prioritise daily correspondence for the Oncology department, organising actions as appropriate. Ensuring all clinical reports/requests are brought to the attention of the colposcopy consultant and their team to enable appropriate action to be taken.

Maintain and monitor faster diagnosis standards in accordance with national targets and Trust patient access policy.

Ensure all clerical activity is recorded accurately for activity purposes in a timely manner.

Attend weekly Gynae Cancer PTL and book patients in accordingly in timely manners.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.