Job overview
The NHS Wales Joint Commissioning Committee (JCC) is seeking a highly organised and proactive Framework Contracts Co-ordinator to support the management of nationally commissioned placements across Wales.
Working closely with the Commissioning Care Assurance and Performance System (CCAPS) Manager, you will be the first point of contact for placement agreements and play a key role in coordinating activity between Health Boards, NHS Trusts, Local Authorities and Independent Care Sector providers.
You will build effective relationships with commissioners, providers and internal JCC teams, ensuring patients progress efficiently through CCAPS to support timely resource allocation and service delivery. The role also involves supporting the monitoring and administration of framework contracts, maintaining accurate records and contributing to continuous service improvement.
A key aspect of the role is supporting the CCAPS Manager and wider JCC team to improve the quality, accuracy and integrity of data and information, helping to inform commissioning decisions and enhance patient outcomes.
Main duties of the job
- The Commissioning Care Assurance and Performance System (CCAPS) is an informatics system used by Commissioners and providers to contract and performance-manage the Services of Framework Providers and is the enabler of the Framework Agreement. The post holder will be working within this remit and provide system administrative support.
- Act as the Frameworks Contracts Co-ordinator for the NHS Wales National Commercial Frameworks and CCAPS.
- Lead on producing and issuing national framework placement agreement contracts and variations for patients within agreed timescales.
- Provide advice and assistance to commissioners and providers in respect of the Enhanced Packages of Care (EPC) process to ensure framework compliance.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
This is an excellent opportunity for an individual with strong communication, organisational and stakeholder management skills to contribute to the delivery of high-quality, nationally commissioned services across NHS Wales.
Applicant requirements
Welsh language skills are desirable
Person specification
Experience
Essential
- Experience of operating and managing systems and chasing enquiries to meet deadlines.
- Proven ability to establish and enhance effective working relationships with Stakeholders at varying levels throughout organisations within the NHS, Local Authorities and Independent Care Sector.
Skills and Attributes
Essential
- Proficient user of Microsoft Office packages, Word, Outlook, and Excel - required to fulfil the requirements of the post.
- Able to work with a high level of accuracy.
- Excellent organisational and planning skills to ensure work is appropriately prioritised and completed.
- Able to work independently and effectively as part of a team.
- Problem solving skills.
- Excellent written and verbal communication skills.
- Excellent time management skills.
- Good interpersonal skills.
Desirable
- Have the skills and confidence to build effective relationships, especially with senior managers and clinical staff.
- Welsh Language Speaking & Listening Skills (Level 3 and above/B2)
Other Role Requirements
Essential
- Helpful, courteous and professional attitude.
- Clear communicator with good writing and telephone skills.
- Ability to work under pressure, meet deadlines and prioritise workload in a challenging and demanding environment.
- Able to work confidentiality and able to demonstrate tact and diplomacy when working with others.
- Ability to travel within geographical area in a timely manner.
- Flexibility to meet the needs of the service.
Qualifications and Knowledge
Essential
- In depth knowledge & experience of databases and spreadsheets to Vocational Level 3 or equivalent skills, knowledge and experience.
- Vocational Level 3 or equivalent skills, knowledge and experience. Well-developed IT skills including use of Microsoft Office (Excel) software and email.
- Knowledge of legislation relating to data protection and the release of confidential information.
- A commitment to continued professional development and the ability to learn new IT related systems.
Desirable
- ECDL or equivalent computer certificate.
- Experience of working in the NHS or similar health environment.
- Experience of working within an office environment.
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Applying for this NHS job
This advert is for Framework Contracts Co-ordinator (MHLDVGs) with Cwm Taf Morgannwg University Health Board in NWJCC Willowford or Media Point. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,819 - £31,626 per annum. The contract type is Permanent. The application deadline is 02 Sep 2026.
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