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Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
10 listedRequirements the employer expects applicants to meet.
- Experience
Ability to work effectively within a team environment and on own initiative
- Experience
Significant recent experience of office or administrative work
- Experience
Experience of using Microsoft Office suite including Word, Excel, Outlook and inputting and processing information
- Personal Abilities
Minute taking experience
- Personal Abilities
Ability to organise meetings/events
- Personal Abilities
Be willing to train in first aid including the use of a defibrillator
- Knowledge and Skills
Physically Fit, able to move parcels/large boxes of uniform and equipment
- Knowledge and Skills
Able to work accurately and effectively under pressure and to tight deadlines
- Knowledge and Skills
Excellent verbal and written communication skills with the ability to draft correspondence and responses to routine issues
- Qualifications, Accreditations, Education
Knowledge of a range of administrative procedures acquired through relevant training or experience to NVQ Level 4 or equivalent
Desirable
1 listedAdditional qualities the employer would prefer.
- Personal Abilities
Able to work without supervision and to prioritise own workload
Job summary
The First Responder Department is recruiting an organised, proactive, and highly professional administrator to support various high profiled campaigns and day to day administration activities. This position offers an experienced administrator the opportunity to work in a fast paced environment and contribute to improved patient outcomes across London.
The role is based primarily at Waterloo Headquarters for three days per week and involves close collaboration with managers, staff, and volunteers delivering community response services. The administrator will support departmental campaigns, including Volunteer Strategy, London Lifesavers, and Heartstarters. Occasional travel to other London Ambulance Service sites may be required to support meetings, events, and operational activities.
Main duties of the job
The First Responder Department Administrator provides administrative support to ensure the efficient daily operation of a busy and dynamic service. Key responsibilities include:
- Preparing agendas, minutes, reports and correspondence
- Maintaining records, databases and departmental information systems
- Processing leave, sickness and other administrative returns
- Organising meetings, venues and events
- Managing departmental email inboxes and correspondence
- Producing weekly, monthly and quarterly reports
- Supporting projects and responding to ad-hoc requests from managers
- Coordinating uniform and equipment orders
- Supporting Associate/Community Resuscitation Trainers
- Supporting department campaigns
- Building effective relationships with staff, volunteers and external partners
This role requires excellent attention to detail, strong organisational skills, and the ability to manage multiple priorities while maintaining confidentiality.
Applicants are advised to review the attached Job Description for a comprehensive overview of the roles duties and to ensure that supporting information in the application meets the essential criteria.
About us
Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:
- Our care delivering outstanding emergency and urgent care whenever and wherever needed.
- Our organisation being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
- Our London using our unique pan-London position to contribute to improving the health of the capital.
To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.
Details
- Date posted: 17 September 2026
- Pay scheme: Agenda for change
- Band: Band 4
- Salary: £34,186 to £37,389 a year per annum pro rata incl HCAS
- Contract: Permanent
- Working pattern: Part-time
- Reference number: 308-OL-CORP-89
- Job locations: Trust HQ, 220 Waterloo Road, LONDON, Greater London, SE1 8SD, United Kingdom
Job responsibilities
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Applying for this NHS job
This advert is for First Responder Department Administrator with London Ambulance Service NHS Trust in London, England. It is listed as a Band 4 Administrator role. The advertised salary is £34186.00 to £37389.00. The contract type is Permanent. The application deadline is 01 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (17 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.