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Job overview
This role will help champion local people and local voices, enabling us to deliver upon our vision of ‘Building Healthier Communities Together’, developing trusted partnerships with community organisations and ensuring the voice of local people informs the way we work and supports them to live healthier lives.
Working within the Health Board’s Communications, Engagement and Fundraising Team, and alongside our Public Health Team, this role will help to create community and public engagement and involvement programmes that support the Health Boards public health and strategic priorities.
The post holder will promote a culture of staff, patient and public involvement in the Health Board, strengthening the ways in which people’s views are used in decision making and empowering those from diverse communities to be heard.
The Engagement and Involvement Lead (Public Health) will advise the Public Health Team and other colleagues on opportunities for involving local communities in the work of the Health Board and will create and implement campaigns which empower people to take informed responsibility for their own health and wellbeing.
Main duties of the job
- The Engagement and Involvement Lead (Public Health) will support the Communications, Engagement and Fundraising Team and the Public Health Team to involve communities in the work of the Health Board, ensuring the voice of local people can meaningfully influence, inform and inspire plans which impact upon their health and wellbeing, and that of future generations.
- Develop and maintain excellent relationships with patient and public groups, including seldom heard groups, to enable high quality patient and public engagement activity to be planned and delivered.
- Provide creative and innovative engagement and involvement solutions to the Public Health Team.
- Work with the Public Health Team to interpret strategic and operational information and package projects to make them suitable and accessible for public engagement and involvement.
- Research, create, implement and evaluate campaigns which inform people about healthy behaviours and enable them to make safe and healthy lifestyle choices.
- Develop, lead and evaluate engagement and involvement projects, across face-to-face and digital platforms.
- Provide advice and support to ensure patient and public engagement and involvement activities are consistent, legally compliant and based upon best practice.
Detailed job description and main responsibilities
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Experience
Essential
- Experience of NHS communications.
- Experience of developing resources for use in engagement activities and events, creating presentations and content for use across multiple channels and platforms, including website, intranet, Viva Engage and social media.
- Experience of working with communities.
- Experience of supporting involvement in community change and development of services.
- Experience of supporting public involvement initiatives. This might include: Supporting and facilitating public meetings. Building and maintaining community partnerships. Supporting survey design. Planning engagement events and activities. Keeping records of activity and identifying the difference engagement has had.
- Experience of supporting and developing reports on activity.
Skills and Attributes
Essential
- Good interpersonal skills with ability to interact with staff at all levels.
- Awareness of service improvement approaches, including mapping and analysis, co-design, measuring change.
- Support and facilitate events attended by diverse stakeholders and communities.
- Good communication and interpersonal skills.
- Ability to manage challenging situations.
- Strong interpersonal, communication, presentation and engagement skills.
- Evidence of matrix / virtual-team working and engagement across departmental and organisational boundaries.
- Raise, record and manage risks and issues.
- Supporting focus group facilitation.
Desirable
- Welsh language skills in Speaking/Listening at Level 3 or above
Other Role Requirements
Essential
- Compassion, respect for others and commitment to the values of the Health Board.
- Positive attitude to managing complex, challenging tasks.
- Strong self-awareness and interpersonal skills.
- Able to work effectively as part of a team and adapt practices and approaches to suit the requirements of others.
- Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions.
- Professional calm and efficient manner. Effective organiser, influencer and networker.
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
- Ability to be flexible and adaptable to meet the needs of the service including working flexible hours.
- Ability to build relationships with people at all levels and to deal with senior colleagues with confidence.
- Ability to work as part of a team and contribute towards meeting service demands.
Qualifications and Knowledge
Essential
- Educated to degree level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas, acquired through post graduate diploma in community engagement communications, co-production or equivalent experience or training.
- Extensive experience of working with communities and building relationships.
- Evidence of continued professional development.
- An understanding of relevant legislation relating to equality, and public involvement.
- Knowledge of project management and reporting.
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Applying for this NHS job
This advert is for Engagement and Involvement Lead (Public Health) with Cwm Taf Morgannwg University Health Board in Cardiff, Cardiff, Wales. It is listed as a Band 6 Manager and corporate role. The advertised salary is £40,559 - £48,841 per annum pro rata. The contract type is Permanent. The application deadline is 23 Jul 2026.
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