Job overview
To provide an efficient and high quality ward-based clerical service supporting the staff responsible for inpatient care. Emphasis should be placed on confidentiality and efficiency; remaining calm, courteous and professional at all times.
2 part time posts available
Post 1 hours
32.5hrs per week
Monday - Friday 9am-4pm
30 minute lunch
Post 2 hours
24hrs per week
Monday, Tuesday, Thursday - 830am - 3pm
Friday - 1030am-5pm
Wednesday - Day off
**Post holders will be required to be flexible to cover annual leave with notice**
Main duties of the job
- Welcome patients & visitors into the clinical area, maintaining a courteous & professional manner at all times.
- Handle telephone calls & face to face enquiries from relatives, hospital staff & members of the Public in a constructive & sympathetic manner referring to the appropriate person where necessary.
- Use computer skills & other clerical activity to perform the correct procedure for admission, discharge, transfer & make arrangements for follow up appointments in the manner laid down by the Trust.
- To be responsible for any information entered onto the computer whilst carrying out the duties required by the Trust & maintaining confidentiality.
- Report any errors, duplications or omissions in patient information to the appropriate department & carry out the correct procedure to rectify the problem as per Trust policy.
- Ensure that patients’ medical records are available on the ward, obtaining these where necessary from other departments according to Trust policy. Ensuring notes are traced to the correct location.
- Ensure patient confidentiality/privacy is maintained at all times in accordance with Trust policy.
- Ensure all case notes are kept in good condition in accordance with trust policies, whilst notes are in the care of the ward.
- Carry out daily maintenance of the ward medical notes trolley, ensuring that notes re kept tidy at all times, & photocopy relevant Trust documentation to ensure an adequate supply is available for ward use.
Detailed job description and main responsibilities
For further information and full details of the job role please see the attached job description and person specification.
This position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list.
If you currently hold a different type of visa allowing you to work in the UK we would welcome an application from you. If your visa expires or there is a change in status during your employment, the Trust will be required to review your employment which may result in the termination of your employment to comply with the relevant immigration legislation
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Skills
Essential
- Good oral, verbal and written communication skills
- Ability to manage time effectively and demonstrate good organisational abilities
- Demonstrate a commitment to quality of work, accuracy and presentation
Knowledge
Essential
- Knowledge of maintaining administration systems
- Experience of working with the public
- Experience of reception/clerical duties
Desirable
- Experience of working for the NHS
- Experience of accessing information from the Intranet/Internet
- Working knowledge of Patient Administration systems (PAS)
- Knowledge of medical terminology
Experience
Essential
- Experience of working in an office environment
- Experience in use of computerised systems
Desirable
- Experience of Microsoft Excel and Access
- Experience in Medical Records
- Experience of working with medical case notes
Qualifications
Essential
- GCSE English and Maths or equivalent
Desirable
- ECDL/CLAIT qualifications
- OCR/RSA II Word Processing
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Applying for this NHS job
This advert is for Endoscopy/ U.I.U. Ward Clerk (Band 2) with Airedale NHS Foundation Trust in Airedale NHS Foundation Trust. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 pro rata per annum. The contract type is Permanent: 2 post - please see details in the advert. The application deadline is 02 Sep 2026.
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