Employee Relations Administrator

Job summary

"This vacancy is open to employees of Isle of Wight NHS Trust & Portsmouth Hospital University NHS Trust only"

NHS Band 3 Salary: £25,760 - £27,476 per annum

Hours per Week: 37.5 full time

Contract Type: Permanent

Location Base: Portsmouth Hospitals University NHS Trust Corporate Hub, Block 4000, Lakeside North Harbour, Western Road, Cosham, Portsmouth, PO6 3EN

Are you an organised administrator looking to make a meaningful impact across two distinct NHS Trusts? We are recruiting an Employee Relations Administrator to support our Single Corporate Service, delivering comprehensive, high-quality support across both the Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust.

Main duties of the job

Specific Core Functions

• Act as the first point of contact for all Employee Relations queries received through the Employee Relations inbox, providing timely, accurate and professional responses, escalating complex matters to the appropriate member of the Employee Relations team where required.
• Manage and monitor the Employee Relations inbox, ensuring queries are triaged, allocated, tracked and responded to within agreed service standards, maintaining a high level of customer service for managers, staff and trade union representatives.
• Maintain accurate records of Employee Relations cases, advice and correspondence within HR systems and databases, ensuring compliance with data protection, information governance and record-keeping requirement.
• Produce regular and ad hoc Employee Relations reports, dashboards and management information, analysing trends relating to casework, sickness absence, disciplinary matters, grievance cases, dignity at work concerns, and other Employee Relations activity to support decision-making.
• Maintain spreadsheets, trackers and reporting tools to support effective case management and service performance monitoring.

About us

Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.

The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veterans' status, colour, religion, disability, sexual orientation, and beliefs.

Details

• Date posted: 24 August 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: REF2579K
• Job locations: Portsmouth Hospitals University NHS Trust Corporate Hub, Block 4000, Lakeside North Harbour, Western Road, Cosham, Portsmouth, Hampshire, PO6 3EN, United Kingdom

Job responsibilities

As the first point of contact for employee relations enquiries, you will play a central role in triaging queries, coordinating casework, managing formal hearing arrangements, and maintaining accurate records to keep our people-focused service running seamlessly.

Key Responsibilities

First Line Support: Manage the Employee Relations shared inbox and phone lines. Respond to routine enquiries, provide initial guidance on ER processes, and escalate complex issues appropriately.

Casework & Hearing Coordination: Arrange investigation meetings and formal hearings, manage complex diaries, book rooms, assemble electronic hearing packs, and liaise with staff, managers, and trade union representatives.

Formal Minute-Taking: Support complex HR investigations by taking precise minutes during meetings, agreeing drafts with senior colleagues, and sharing finalized copies with witnesses.

Data Management & Reporting: Maintain ER trackers, databases, and HR systems. Produce regular and ad hoc management information reports on casework, sickness absence, and grievances to aid strategic decision-making.

Policy & General Administration: Assist with updating HR policies, forms, and procedures alongside routine administrative tasks (filing, correspondence, and record archiving).

For full job details and person specification please refer to enclosed Job description.